3 Replies Latest reply on Aug 27, 2015 2:00 PM by mihail.cazacu

    Please help: CodeXL 1.8 profiler complains about not being able to load driver

    mihail.cazacu

      Hi!

       

      I have a computer with A10-7850k, Radeon 7990 graphics card and Windows 10 operating system.

       

      When I try to profile CodeXL examples AMD teapot or AMD Matrix Multiply I get this error message:

       

      CodeXLError.jpg

       

      That happens no matter which version I use: standalone CodeXL or VisualStudio 2013.  Of course rebooting does not help.

       

      Any suggestions?

       

      Note: I've tried CodeXL 1.7 as well, to see if that works.  CodeXL 1.7 had a slightly more informative error message: in addition to complaining about not being able to load driver, it was saying it cannot run under that hypervisor. 

       

      About hypervisors: The only hypervisor installed on the machine is Hyper-V.  However there is no virtual machine started and therefore CodeXL does not run on any virtual machine.