In order to get any meaningful support for your issue, the following information is requested:
Please do not post any DXdialog or links to a image.
Please post in an appropriate forum.
Laptop exact model number
Operating system? Is this the original OS?
Graphics chip (card)
Switchable graphics? (AMD + Intel or AMD + AMD)
When did this issue first appear?
What steps have you taken to correct the issue?
Have you searched Windows Update for relevant 'optional'updates?
Graphics card(s) ( exact card..notthe series)
Power Supply ( wattage,manufacturer, and model number )
Have you checked for a Motherboard bios update?
Windows Update current? 'Optional' updates installed?
When did the issue first appear?
Steps you have taken to correct the issue