1 Reply Latest reply on Sep 4, 2015 2:18 AM by savagebeastzero

    Free Games on Steam. Error 404

    brainhoren

      "As a purchaser of a new ATI Radeon graphics card, you are eligible to receive a free copy of Half-Life 2: Lost Coast and Half-Life 2: Deathmatch when you creare a Steam account. This is limited time offer. Some conditions apply.

       

      Visit www.steampowered.com/ati_offer1 for more details."

        • Re: Free Games on Steam. Error 404
          savagebeastzero

          Hey brainhoren,

           

          Please file a Steam support ticket for a definitive response from Valve in regards to your query at the link location at the lower portion of this response. For fastest response time, please ensure that you provide the most detailed explanation of your issue at hand, along with any other descriptive aids you deem useful such as the capture you provided above. Also please note, that within your support ticket, be clear as to what you wish Valves resolution to be. This doesn't guarantee that the resolution you deem acceptable will be agreed upon, but will clearly give the reviewer present a definitive understanding of whether or not it is indeed a possibility during judgement of your situation.

           

          Once you have completed your support ticket, you may/will receive an automated response acknowledging your correspondence from Valve. Followed by a final correspondence accompanied with a determination which, generally takes no more than seven business days, but at times of high volume can reach up to, but not exceed twenty one business days until completion.

           

          Remember to be patient while awaiting a decision, as support users who consistently update their support ticket requesting a faster reply after it's initial creation, automatically get placed farther back on the queue due to the chronological system in place. So be thorough during your initial ticket creation, acknowledge but, do not reply to the automated message you receive and simply await a definitive response from a customer support official.

           

          File your Steam Support Ticket at this location

           

          https://support.steampowered.com/kb_article.php?ref=1223-QROC-4460&l=english

           

          Good luck, have a nice day and be well