it tells me that my processor doesn't support it but it does and I have installed it before.. can anybody help me ?
Possibly...but the wealth of information you furnished....is not adequate > so:
In order to get any meaningful support for your issue, the following information is requested:
Please do not post any DXdialog or links to a image.
Laptop exact model number
Operating system? Is this the original OS?
Graphics chip (card)
Switchable graphics? (AMD + Intel or AMD + AMD)
When did this issue first appear?
Graphics card(s) ( exact..not just the series)
Power Supply ( wattage,manufacturer, and model number )
Motherboard bios updated?
Windows Update current?
When did the issue first appear?
Steps you have taken to correct the issue
Retrieving data ...