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A solution for BSOD VIDEO_TDR_FAILURE (atikmpag.sys) in HP dm4-1162sf ?

Question asked by sunyang on Aug 17, 2015
Latest reply on Sep 27, 2015 by peacemaker

Hi,

 

HP dm4-1162sf

Graphic Card ATI Mobility Radeon HD 5470

 

With Windows 8/8.1/10 RTM, i get a BSOD VIDEO_TDR_FAILURE (atikmpag.sys) when my laptop installs an automatically update from Windows Update or reboot after installed the update

The same thing happens with this file :

amd-catalyst-15.7.1-win10-64bit.exe from http://support.amd.com/fr-fr/download/mobile?os=Windows%2010%20-%2064

 

218929112.jpg

Somebody has an idea ?

 

Thank you very much for your help.

@AMD : please, HELP ME

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