AnsweredAssumed Answered

A solution for BSOD VIDEO_TDR_FAILURE (atikmpag.sys) in HP dm4-1162sf ?

Question asked by sunyang on Aug 17, 2015
Latest reply on Sep 27, 2015 by peacemaker



HP dm4-1162sf

Graphic Card ATI Mobility Radeon HD 5470


With Windows 8/8.1/10 RTM, i get a BSOD VIDEO_TDR_FAILURE (atikmpag.sys) when my laptop installs an automatically update from Windows Update or reboot after installed the update

The same thing happens with this file :

amd-catalyst-15.7.1-win10-64bit.exe from



Somebody has an idea ?


Thank you very much for your help.

@AMD : please, HELP ME