During heavy videoprocessing my computer fails (stops running). I suspect the temperature of my videocard (I found out with speedfan) to be the cause of the problem. What should I do?
(computer is Windows 10, 64bits)
Hi otto !
You could watch a youtube video on how to properly clean your video card from dust and dirt, after you have safely disassembled the heatsink/ cooler and backplate.
Then thoroughly clean the gpu die surface until there is not a trace or residue from the old thermal paste (TIM for some...), and then use a good quality non-conductive tim to repaste the die, by applying a thin layer of it that covers evenly the entire surface.
You may also have to use new thermal pads to cover vrm and vram chips.
Then put all back together again.
Or take the safe route and let another experienced individual do this for you for a cost, probably in a local repair shop.
It is a good idea to take the opportunity and clean your entire PC case/ components/ fans (while PC is powered down and unplugged), or even improve the inner airflow a bit by adding new and/ or more fans f possible.
By the way, and since the HD4000 series are not officially supported in Windows 10, did you mod a catalyst package to install the drivers, or did windows update covered that somehow ?
Can you give us the exact temp figure? What Catalyst driver are you using?
Hi mr backfire,
Thanks for your reaction. I did not follow all of your advise but bought myself a can of compressed air and after hoovering it already dropped the temperature in idle state only with approximately 10 degrees Celcius. It does the job again and from now on I will keep the cabinet clean!
Another issue to keep in mind: Make sure the card is properly seated in the slot for it. Even if it is barely out of position, the gpu will work a lot harder to keep it running, thereby increasing the temps. Keeping dust out and making sure you have proper ventilation is critical, so good job cleaning it. At idle, your temp should be around 40-42 C. Under load, you may see it in the 60's.
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