AnsweredAssumed Answered

Freesync help- not working

Question asked by jpickles on Aug 14, 2015
Latest reply on Nov 18, 2015 by julianzh

I just purchased a Freesync-enabled monitor and I cannot get it to work.


I have a Radeon HD 7870 and an LG ultrawide 29" monitor model LG 29UM67P.


I have gone into my monitor OSD settings and enabled Freesync.


I am hooked up via display port cable.


I have the latest drivers from Catalyst dated end of July 2015. Version 15.20.1062.1003-150728a1-187451C.


I have tried googling 'how to enable freesync' and most guides just say to find it under CCC > My Digital Flat Panels > Properties and it is at the bottom of the list. It isn't there.


I have tried restarting to see if that fixes it and it doesn't.


I downloaded the Windmill test and it says that Freesync is disabled, I cannot click the toggle to enable it, and at the bottom it says 'AMD Freesync compatible display: NO'.


What am I missing?