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Blue Screen Error SYSTEM_SERVICE_EXCEPTION windows 10 AMD graphic card

Question asked by kireaki on Aug 13, 2015
Latest reply on Aug 15, 2015 by kireaki

Hello,

 

I'm here to find help cause my Laptop is crashing all the time, I get  Blue Screen Error SYSTEM_SERVICE_EXCEPTION

 

I have asked microsoft support to help me by sending them dmp files and answer was

 

The issue is with the AMD graphic diver causing bcastdvr.exe to crash:

 

BugCheck 3B, {c0000005, 0, ffffd00201ee7290, 0}

*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+7bfb3 )

 

PROCESS_NAME:  bcastdvr.exe

 

I tried everything they suggest me click on link to see support ticket answers

 

 

Uninstalling, reinstalling... nothing works for me my PC is crashing all the time what ever I do it crash

This is my Graphic card info

 

AMD.jpg

 

Can anyone help me ?

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