AnsweredAssumed Answered

video problem occured when driver updated to "amd mobility radeon hd series 5000"

Question asked by biaram1987 on Aug 13, 2015
Latest reply on Aug 17, 2015 by legendsphinx

I recently upgrade may OS from windows 7 to windows 10. Then I played my video files properly with "microsoft basic display adapter". But since I upgraded my driver to "AMD Mobility Radeon HD 5000 series" I have a problem with any video players. The files play only with sound under black screen. However when I rollback the driver to "microsoft basic" the problem solves. please help me because I want to use HDMI cable for watching my files and "microsoft basic" doesn't support it.

Outcomes