2 Replies Latest reply on Aug 11, 2015 9:42 AM by caulfield63

    AMD mobility radeon HD 5000 series problems


      Hello, Ive been having problems with my graphics card - everytime I boot the pc up I get an AMD error saying the driver needs to be updated.. even though I manually updated them already. There is a yellow caution sign beside the graphics card under device manager and it reads "Windows has stopped this device because it has reported problems. (Code 43)"


      There is another graphics card under it "ATI Mobility Radeon HD 4200" which I assume my PC is using? It sounds like its running hot all the time.


      HP pavillion

      AMD phenom II N970 Quad core processor 2.20 Ghz

      Windows 10 64bit


      Hope Ive given enough information, I'm kind of a noob when it comes to this stuff.

      Thanks for the help