AMD mobility radeon HD 5000 series problems

Discussion created by caulfield63 on Aug 10, 2015
Latest reply on Aug 10, 2015 by caulfield63

Hello, Ive been having problems with my graphics card - everytime I boot the pc up I get an AMD error saying the driver needs to be updated.. even though I manually updated them already. There is a yellow caution sign beside the graphics card under device manager and it reads "Windows has stopped this device because it has reported problems. (Code 43)"


There is another graphics card under it "ATI Mobility Radeon HD 4200" which I assume my PC is using? It sounds like its running hot all the time.


HP pavillion

AMD phenom II N970 Quad core processor 2.20 Ghz

Windows 10 64bit


Hope Ive given enough information, I'm kind of a noob when it comes to this stuff.

Thanks for the help