4 Replies Latest reply on Aug 7, 2015 12:27 PM by samjarob

    Windows 10 15.7.1 Display Driver Fails

    samjarob

      Since I've updated to 10, videos play poorly or not at all.  I've repeatedly tried updated to 15.7.1, but nothing's changed.  In the installation report, it says that the display driver update has failed.  I'll just copy and paste the whole thing.  Thanks in advance for any help you can give.

       

       

       

      Catalyst™ Install Manager
      Installation Report
      08/06/15 11:55:30

       

      Hardware information
      NameAMD Radeon HD 6530D
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x964a
      Vendor ID0x1002
      Class Code0x030000
      Revision ID0x00
      Subsystem ID0x061d
      Subsystem vendor ID0x1025
      Other hardware
      Existing packages
      AMD Catalyst Install Manager
      AMD APP SDK Runtime
      HDMI Audio Driver
      AMD USB Filter Driver
      AMD SATA Controller Driver
      AMD Accelerated Video Transcoding
      AMD Catalyst Control Center
      Packages for install
      AMD Display Driver
      Final Status:Fail
      Version of Item:15.200.1062.1002
      Size:90 Mbytes
      HDMI Audio Driver
      Final Status:Success
      Version of Item:10.0.0.01
      Size:1 Mbytes
      AMD Catalyst Install Manager
      Final Status:Success
      Version of Item:8.0.916.0
      Size:20 Mbytes
      AMD Quick Stream Technology
      Final Status:Success
      Version of Item:4.0.2.0
      Size:9 Mbytes
      AMD Gaming Evolved App
      Final Status:Success
      Version of Item:2.11.000
      Size:49 Mbytes

      Other detected devices
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x7801
      Vendor ID0x1022
      Class Code0x010601
      Revision ID0x40
      Subsystem ID0x061d
      Subsystem vendor ID0x1025
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x1714
      Vendor ID0x1002
      Class Code0x040300
      Revision ID0x00
      Subsystem ID0x061d
      Subsystem vendor ID0x1025
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x7806
      Vendor ID0x1022
      Class Code0x080501
      Revision ID0x00
      Subsystem ID0x7806
      Subsystem vendor ID0x1022
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x780d
      Vendor ID0x1022
      Class Code0x040300
      Revision ID0x01
      Subsystem ID0x061d
      Subsystem vendor ID0x1025
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x780f
      Vendor ID0x1022
      Class Code0x060401
      Revision ID0x40
      Subsystem ID0x0000
      Subsystem vendor ID0x0000
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x780c
      Vendor ID0x1022
      Class Code0x01018a
      Revision ID0x00
      Subsystem ID0x061d
      Subsystem vendor ID0x1025
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x170c
      Vendor ID0x1022
      Class Code0x060400
      Revision ID0x00
      Subsystem ID0x061d
      Subsystem vendor ID0x1025
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x1700
      Vendor ID0x1022
      Class Code0x060000
      Revision ID0x43
      Subsystem ID0x0000
      Subsystem vendor ID0x0000
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x1703
      Vendor ID0x1022
      Class Code0x060000
      Revision ID0x00
      Subsystem ID0x0000
      Subsystem vendor ID0x0000
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x1705
      Vendor ID0x1022
      Class Code0x060000
      Revision ID0x00
      Subsystem ID0x061d
      Subsystem vendor ID0x1025
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x1719
      Vendor ID0x1022
      Class Code0x060000
      Revision ID0x00
      Subsystem ID0x0000
      Subsystem vendor ID0x0000
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x1716
      Vendor ID0x1022
      Class Code0x060000
      Revision ID0x00
      Subsystem ID0x0000
      Subsystem vendor ID0x0000
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x1702
      Vendor ID0x1022
      Class Code0x060000
      Revision ID0x00
      Subsystem ID0x0000
      Subsystem vendor ID0x0000
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x780b
      Vendor ID0x1022
      Class Code0x0c0500
      Revision ID0x14
      Subsystem ID0x061d
      Subsystem vendor ID0x1025
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x1718
      Vendor ID0x1022
      Class Code0x060000
      Revision ID0x00
      Subsystem ID0x0000
      Subsystem vendor ID0x0000
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x1704
      Vendor ID0x1022
      Class Code0x060000
      Revision ID0x00
      Subsystem ID0x0000
      Subsystem vendor ID0x0000
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x170a
      Vendor ID0x1022
      Class Code0x060400
      Revision ID0x00
      Subsystem ID0x061d
      Subsystem vendor ID0x1025
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x1701
      Vendor ID0x1022
      Class Code0x060000
      Revision ID0x00
      Subsystem ID0x0000
      Subsystem vendor ID0x0000

      Error messages
      Driver Install: the specified driver package was not installed for matching devices
      Driver Install: the specified driver package was not installed for matching devices