AnsweredAssumed Answered

Windows 10 15.7.1 Display Driver Fails

Question asked by samjarob on Aug 6, 2015
Latest reply on Aug 7, 2015 by samjarob

Since I've updated to 10, videos play poorly or not at all.  I've repeatedly tried updated to 15.7.1, but nothing's changed.  In the installation report, it says that the display driver update has failed.  I'll just copy and paste the whole thing.  Thanks in advance for any help you can give.

 

 

 

Catalyst™ Install Manager
Installation Report
08/06/15 11:55:30

 

Hardware information
NameAMD Radeon HD 6530D
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x964a
Vendor ID0x1002
Class Code0x030000
Revision ID0x00
Subsystem ID0x061d
Subsystem vendor ID0x1025
Other hardware
Existing packages
AMD Catalyst Install Manager
AMD APP SDK Runtime
HDMI Audio Driver
AMD USB Filter Driver
AMD SATA Controller Driver
AMD Accelerated Video Transcoding
AMD Catalyst Control Center
Packages for install
AMD Display Driver
Final Status:Fail
Version of Item:15.200.1062.1002
Size:90 Mbytes
HDMI Audio Driver
Final Status:Success
Version of Item:10.0.0.01
Size:1 Mbytes
AMD Catalyst Install Manager
Final Status:Success
Version of Item:8.0.916.0
Size:20 Mbytes
AMD Quick Stream Technology
Final Status:Success
Version of Item:4.0.2.0
Size:9 Mbytes
AMD Gaming Evolved App
Final Status:Success
Version of Item:2.11.000
Size:49 Mbytes

Other detected devices
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x7801
Vendor ID0x1022
Class Code0x010601
Revision ID0x40
Subsystem ID0x061d
Subsystem vendor ID0x1025
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x1714
Vendor ID0x1002
Class Code0x040300
Revision ID0x00
Subsystem ID0x061d
Subsystem vendor ID0x1025
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x7806
Vendor ID0x1022
Class Code0x080501
Revision ID0x00
Subsystem ID0x7806
Subsystem vendor ID0x1022
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x780d
Vendor ID0x1022
Class Code0x040300
Revision ID0x01
Subsystem ID0x061d
Subsystem vendor ID0x1025
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x780f
Vendor ID0x1022
Class Code0x060401
Revision ID0x40
Subsystem ID0x0000
Subsystem vendor ID0x0000
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x780c
Vendor ID0x1022
Class Code0x01018a
Revision ID0x00
Subsystem ID0x061d
Subsystem vendor ID0x1025
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x170c
Vendor ID0x1022
Class Code0x060400
Revision ID0x00
Subsystem ID0x061d
Subsystem vendor ID0x1025
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x1700
Vendor ID0x1022
Class Code0x060000
Revision ID0x43
Subsystem ID0x0000
Subsystem vendor ID0x0000
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x1703
Vendor ID0x1022
Class Code0x060000
Revision ID0x00
Subsystem ID0x0000
Subsystem vendor ID0x0000
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x1705
Vendor ID0x1022
Class Code0x060000
Revision ID0x00
Subsystem ID0x061d
Subsystem vendor ID0x1025
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x1719
Vendor ID0x1022
Class Code0x060000
Revision ID0x00
Subsystem ID0x0000
Subsystem vendor ID0x0000
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x1716
Vendor ID0x1022
Class Code0x060000
Revision ID0x00
Subsystem ID0x0000
Subsystem vendor ID0x0000
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x1702
Vendor ID0x1022
Class Code0x060000
Revision ID0x00
Subsystem ID0x0000
Subsystem vendor ID0x0000
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x780b
Vendor ID0x1022
Class Code0x0c0500
Revision ID0x14
Subsystem ID0x061d
Subsystem vendor ID0x1025
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x1718
Vendor ID0x1022
Class Code0x060000
Revision ID0x00
Subsystem ID0x0000
Subsystem vendor ID0x0000
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x1704
Vendor ID0x1022
Class Code0x060000
Revision ID0x00
Subsystem ID0x0000
Subsystem vendor ID0x0000
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x170a
Vendor ID0x1022
Class Code0x060400
Revision ID0x00
Subsystem ID0x061d
Subsystem vendor ID0x1025
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x1701
Vendor ID0x1022
Class Code0x060000
Revision ID0x00
Subsystem ID0x0000
Subsystem vendor ID0x0000

Error messages
Driver Install: the specified driver package was not installed for matching devices
Driver Install: the specified driver package was not installed for matching devices

Outcomes