AnsweredAssumed Answered

Windows 10 Driver 15.200.1062.1002 will not install.

Question asked by ma1234 on Jul 31, 2015
Latest reply on Aug 10, 2015 by ljfnky

Just updated by HP Pavilion dv6 with a AMD Radeon HD 6620G graphics card to Windows 10. First problem display driver 15.200.1062.1002 fails to install during your update display package . Windows Device Manage show the driver installed is 15.200.1045.1. When I check for updated drivers Windows tells me the .1045 one is the latest.  But the big problem is none of the Windows 10 Getting Started videos will not run correctly. Some just play audio, some tell me the video couldn't be decoded.  Adobe site tell me I have the latest version of flash.  I even started Internet Explore went to Advanced options and check the option to not use the GPU. Interesting Chrome works..  I have check other forums (HP, Microsoft) and tried their recommendations with no luck.