AnsweredAssumed Answered

Win 10 Graphics Card not working

Question asked by raygdw on Jul 30, 2015

I have an HP Pavilion dv6 (64 bit) laptop that was running Win 7 until yesterday when it upgraded to Win 10.

Now I get an error message saying there is no driver for my AMD Graphics card.

I looked at Device manager and it shows 2 AMD cards. A HD 5000 series and a 4000 series..

The 4000 seems to be ok but the 5000 shows as not working due to Error Code 43.

I did a Driver Update and it says drivers are up to date.

I then Downloaded AMD Catalyst 15.7.1 - Win 10-64 bit and ran it.

It said it was installing and restarted the computer

BUT no change. Still getting the warning that there are no drivers for my AMD Graphics Card

And in Device Manager still showing HD5000 series as Error Code 43

I suspect this is related but I used to have an external monitor plugged in but now it can't even find it and says only the laptop display is available.

PLEASE can someone help me.

Thank you