AnsweredAssumed Answered

R9 380 card mistaken as an HD 7560D by drivers

Question asked by flcn17 on Jul 30, 2015

Hi,

I recently purchased a Radeon R9 380 card, and the drivers included with the card [MSI provided] were for the 7560 upon closer inspection. I removed all drivers via AMD's utility, and installed the 15.7 catalyst control center, which again installed 7560 drivers. Trying to play anything is sluggish; definitely not what this card should be.

 

I can't figure this one out; Its properly installed, I have re-seated it several times, and have totally refreshed the drivers on the OS [Windows 7]

Speccy Summary:

  Operating System

  Windows 7 Ultimate 64-bit

  CPU

  AMD A8-5600K

  Trinity 32nm Technology

  RAM

  8.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)

  Motherboard

  ASRock FM2A75 Pro4-M (CPUSocket)

  Graphics

  VX238 (1920x1080@60Hz)

  512MB ATI AMD Radeon HD 7560D (ASRock)

  Storage

  111GB Samsung SSD 840 Series SATA Disk Device (SSD)

  931GB Western Digital WDC WD10 02FAEX-00Y9A0 SATA Disk Device (SATA)

  931GB Seagate ST1000DM 003-9YN162 SATA Disk Device (SATA)

  3GB General UDisk USB Device (USB)

  Optical Drives

  ASUS DRW-24B1ST c SATA CdRom Device

  Audio

  Realtek High Definition Audio

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