0 Replies Latest reply on Jul 16, 2015 11:21 PM by aqati

    Video crashing after driver 15.200 installed AMD HD 6480G Windows 7

    aqati

      I just received an update to the driver and a whole new AMD suite update. Every time I start watching a movie (streaming, DVD/Blu-Ray, downloaded from phone, etc), and I move the mouse, my screen freezes, and then the program running the video crashes. EVERY SINGLE TIME. I am currently unable to watch any movies.

       

      My GPU is an AMD Radeon HD 6480G. The driver date is 6/22/2015. The driver version is 15.200.1046.0. I have Windows 7 on a HP Pavilion g7 Notebook, AMD A4-3300M APU.

       

      Is this a recurring issue with others? Why is it now crashing? I had to roll back to a previous driver before, and I am going to do that now, but why is it that this driver, this new, updated driver, is now crashing my system?