1 Reply Latest reply on Jul 16, 2015 8:05 AM by thejerkoe

    Mouse pointer issue after installing "amd-catalyst-15.7-with-dotnet45-win7-64bit.exe"



      i've detected an issue after the full installation of the package "amd-catalyst-15.7-with-dotnet45-win7-64bit.exe"

      The mouse cursor became double or triple size in some situations.

      When the pointer is an arrow, no problems. When became I-Beam Pointer, is bigger, and in some games like Starcraft 2 the pointer is very big.

      Also using remote desktop the pointer is always bigger.

      I attach some photos (the screenshots from the system don't include the pointer).

      I've tried to clean uninstall and reinstall the package. But no results, installing the previous beta, solved the issue "amd-catalyst-15.6-beta-software-suite-win7-64bit-june22.exe"


      Let me know if i can give you more usefull data to solve this issue.


      Best regards,

      Below, my configuration:

      Video card information:

      Produttore scheda graficaPowered by AMD
      Chipset graficoAMD Radeon R9 200 Series
      ID dispositivo67B1
      ID fornitore1002
      ID sottosistemaE285
      ID venditore sottosistema174B
      ID revisione00
      Capacità del bus della graficaPCI Express 3.0
      Impostazione del bus massimePCI Express 2.0x16
      Versione BIOS015.042.000.000
      Numero di serie BIOS113-E285FOC-X003
      Data BIOS2013/12/11
      Dim. memoria4096 MB
      Tipo di memoriaGDDR5
      Clock principale in MHz1000 MHz
      Clock memoria in MHz1300 MHz
      Larghezza di banda totale della memoria GByte/s332,8 GByte/s


      System information:


      Nome SOMicrosoft Windows 7 Ultimate
      Versione6.1.7601 Service Pack 1 Build 7601
      Produttore SOMicrosoft Corporation
      Produttore sistemaMSI
      Modello sistemaMS-7640
      Tipo sistemaPC basato su x64
      ProcessoreAMD FX(tm)-8350 Eight-Core Processor, 4000 Mhz, 4 core, 8 processori logici
      Versione/data BIOSAmerican Megatrends Inc. V19.9, 08/10/2012
      Versione SMBIOS2.7
      Directory WindowsC:\Windows
      Directory SystemC:\Windows\system32
      Periferica di avvio\Device\HarddiskVolume1
      Hardware Abstraction LayerVersione = "6.1.7601.17514"
      Memoria fisica installata (RAM)16,0 GB
      Memoria fisica totale16,0 GB
      Memoria fisica disponibile11,4 GB
      Memoria virtuale totale17,0 GB
      Memoria virtuale disponibile11,7 GB
      Spazio file di paging1,00 GB