0 Replies Latest reply on Jun 25, 2015 7:25 AM by noctropolitan

    Gray Screen of death

    noctropolitan

      Hi, fellas. I have a dual monitor setup with an AMD 7800 series (One main monitor, where i play, and a second one where i browse the net, or keep an eye on temperature, etc)

      I had temperature problems with my processor, but i bought a new cooler and the problem was fixed. I actually thought the CPU was the problema when the "Gray vertical lines of death" appeared in the screen when I'm playing

      Basically: When i'm playing for a while (Not much time, actually) the gray lines appear, fun fact: the computer does not freeze, if was speaking through teamspeak or skype I can still speaking and hearing (and i have to go with the: "sorry guys, gray lines again, rebooting, brb"), last time i was checking the GPU temperature with the CPUID HWMonitor and it was about 50ºC , so it was ok. Same for the processors.

       

      So, My computer, the GPU's drivers are updated, this info is from the DxDiag (I deleted the piles of numbers parts, but if you need it i can upload the whole dxdiag.txt to mega or something)

      ------------------

      System Information

      ------------------

      Time of this report: 6/23/2015, 22:11:58

      Machine name: PCNACHO

      Operating System: Windows 8.1 Pro N 64-bit (6.3, Build 9600) (9600.winblue_r9.150322-1500)

      Language: Spanish (Regional Setting: Spanish)

      System Manufacturer: System manufacturer

      System Model: System Product Name

      BIOS: BIOS Date: 09/02/09 19:20:53 Ver: 08.00.15

      Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (8 CPUs), ~2.7GHz

      Memory: 10240MB RAM

      Available OS Memory: 10232MB RAM

      Page File: 5884MB used, 5946MB available

      Windows Dir: C:\WINDOWS

      DirectX Version: DirectX 11

      DX Setup Parameters: Not found

      User DPI Setting: Using System DPI

      System DPI Setting: 96 DPI (100 percent)

      DWM DPI Scaling: Disabled

      DxDiag Version: 6.03.9600.17415 64bit Unicode

      DxDiag Previously: Crashed in DirectShow (stage 1). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information

      ---------------

      Display Devices

      ---------------

      Card name: AMD Radeon HD 7800 Series

      Manufacturer: Advanced Micro Devices, Inc.

      Chip type: AMD Radeon Graphics Processor (0x6818)

      DAC type: Internal DAC(400MHz)

      Device Type: Full Device

      Device Key: Enum\PCI\VEN_1002&DEV_6818&SUBSYS_E241174B&REV_00

      Display Memory: 5867 MB

      Dedicated Memory: 2027 MB

      Shared Memory: 3840 MB

      Current Mode: 1920 x 1080 (32 bit) (60Hz)

      Monitor Name: BenQ VW2245Z

      Monitor Model: BenQ VW2245Z

      Monitor Id: BNQ7B32

      Native Mode: 1920 x 1080(p) (60.000Hz)

      Output Type: DVI

      Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll

      Driver File Version: 8.17.0010.1333 (English)

      Driver Version: 14.501.1003.0

      DDI Version: 11.1

      Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1

      Driver Model: WDDM 1.3

      Graphics Preemption: DMA

      Compute Preemption: DMA

      Miracast: Not Supported

      Hybrid Graphics GPU: Not Supported

      Power P-states: Not Supported

      Driver Attributes: Final Retail

      Driver Date/Size: 11/21/2014 04:44:20, 1348928 bytes

      WHQL Logo'd: Yes

      WHQL Date Stamp:

      Device Identifier: {D7B71EE2-2B58-11CF-CE71-4BC2BEC2C535}

      Vendor ID: 0x1002

      Device ID: 0x6818

      SubSys ID: 0xE241174B

      Revision ID: 0x0000

      Driver Strong Name: oem56.inf:cb0ae414f5e6a645:ati2mtag_R575B:14.501.1003.0:p ci\ven_1002&dev_6818

      Rank Of Driver: 00DA2001

      Card name: AMD Radeon HD 7800 Series

      Manufacturer: Advanced Micro Devices, Inc.

      Chip type: AMD Radeon Graphics Processor (0x6818)

      DAC type: Internal DAC(400MHz)

      Device Type: Full Device

      Device Key: Enum\PCI\VEN_1002&DEV_6818&SUBSYS_E241174B&REV_00

      Display Memory: 5867 MB

      Dedicated Memory: 2027 MB

      Shared Memory: 3840 MB

      Current Mode: 1280 x 1024 (32 bit) (60Hz)

      Monitor Name: Generic PnP Monitor

      Monitor Model: HP L1740

      Monitor Id: HWP2649

      Native Mode: 1280 x 1024(p) (60.020Hz)

      Output Type: DVI

      Driver Name:

      Driver File Version: 8.17.0010.1333 (English)

      Driver Version: 14.501.1003.0

      DDI Version: 11.1

      Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1

      Driver Model: WDDM 1.3

      Graphics Preemption: DMA

      Compute Preemption: DMA

      Miracast: Not Supported

      Hybrid Graphics GPU: Not Supported

      Power P-states: Not Supported

      Driver Attributes: Final Retail

      Driver Date/Size: 11/21/2014 04:44:20, 1348928 bytes

      WHQL Logo'd: Yes

      WHQL Date Stamp:

      Device Identifier: {D7B71EE2-2B58-11CF-CE71-4BC2BEC2C535}

      Vendor ID: 0x1002

      Device ID: 0x6818

      SubSys ID: 0xE241174B

      Revision ID: 0x0000

      Driver Strong Name: oem56.inf:cb0ae414f5e6a645:ati2mtag_R575B:14.501.1003.0:p ci\ven_1002&dev_6818

      Rank Of Driver: 00DA2001

      D3D9 Overlay: Not Supported

      DXVA-HD: Not Supported

      DDraw Status: Enabled

      D3D Status: Enabled

      AGP Status: Enabled

       

      ---------------------------------------------------------------------------------------------------------------------------

       

      Sooo what do you guys recommend? And I know, i should buy another card, but just lets say that my budget is...well, "null" atm. So...any clues on how to fix this?