AnsweredAssumed Answered

Call of Duty Advanced Warfare

Question asked by udidwht on Jun 22, 2015
Latest reply on Jun 23, 2015 by udidwht

Purchased the game off Steam and it will not play. Screen will go black during intro video. This is after selecting start 'New game'.


System specs:


Windows 7 Ult. 64bit SP1

Gigabyte GA-Z68XP-UD3 (BIOS F-10)

Core i5 2500K (Unclocked)

8GB DDR-3 G-Skill RAM

XFX Radeon 7870DD DDR5 256bit 2GB (CCC-15.5)

Sound Blaster X-fi Xtreme gamer

Seagate 1TB SATA-2 32mb cache

Hitachi SATA-3 32mb cache

WD SATA-3 64mb cache (Steam game drive)

LG Blue ray burner DL

Antec 650 watt PSU

Rosewill Mid Challenger


Event log shows:


Log Name:Application
Source:  Application Error
Date:    6/22/2015 7:04:33 PM
Event ID:1000

Task Category: (100)

Level:   Error
User:    N/A


Faulting application name: s1_sp64_ship.exe, version:, time stamp: 0x555e64a6

Faulting module name: atidxx64.dll, version:, time stamp: 0x5564ee1c

Exception code: 0xc0000005

Fault offset: 0x00000000005f536d

Faulting process id: 0x11b4

Faulting application start time: 0x01d0ad5807f93645

Faulting application path: G:\Steam\steamapps\common\Call of Duty Advanced Warfare\s1_sp64_ship.exe

Faulting module path: C:\Windows\system32\atidxx64.dll

Report Id: 30268bd3-194c-11e5-9a0a-50e5495c0441

Event Xml:

<Event xmlns="">


<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<TimeCreated SystemTime="2015-06-23T02:04:33.000000000Z" />
<Security />



<Data>G:\Steam\steamapps\common\Call of Duty Advanced Warfare\s1_sp64_ship.exe</Data>