2 Replies Latest reply on Jun 23, 2015 5:22 AM by udidwht

    Call of Duty Advanced Warfare


      Purchased the game off Steam and it will not play. Screen will go black during intro video. This is after selecting start 'New game'.


      System specs:


      Windows 7 Ult. 64bit SP1

      Gigabyte GA-Z68XP-UD3 (BIOS F-10)

      Core i5 2500K (Unclocked)

      8GB DDR-3 G-Skill RAM

      XFX Radeon 7870DD DDR5 256bit 2GB (CCC-15.5)

      Sound Blaster X-fi Xtreme gamer

      Seagate 1TB SATA-2 32mb cache

      Hitachi SATA-3 32mb cache

      WD SATA-3 64mb cache (Steam game drive)

      LG Blue ray burner DL

      Antec 650 watt PSU

      Rosewill Mid Challenger


      Event log shows:


      Log Name:Application
      Source:  Application Error
      Date:    6/22/2015 7:04:33 PM
      Event ID:1000

      Task Category: (100)

      Level:   Error
      User:    N/A


      Faulting application name: s1_sp64_ship.exe, version:, time stamp: 0x555e64a6

      Faulting module name: atidxx64.dll, version:, time stamp: 0x5564ee1c

      Exception code: 0xc0000005

      Fault offset: 0x00000000005f536d

      Faulting process id: 0x11b4

      Faulting application start time: 0x01d0ad5807f93645

      Faulting application path: G:\Steam\steamapps\common\Call of Duty Advanced Warfare\s1_sp64_ship.exe

      Faulting module path: C:\Windows\system32\atidxx64.dll

      Report Id: 30268bd3-194c-11e5-9a0a-50e5495c0441

      Event Xml:

      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">


      <Provider Name="Application Error" />
      <EventID Qualifiers="0">1000</EventID>
      <TimeCreated SystemTime="2015-06-23T02:04:33.000000000Z" />
      <Security />



      <Data>G:\Steam\steamapps\common\Call of Duty Advanced Warfare\s1_sp64_ship.exe</Data>