Asus laptop black screen issue

Discussion created by kingfish on Jun 19, 2015
Latest reply on May 26, 2017 by mavkeysound

I just answered a inquiry by PM of a user who after updating his Asus laptop graphics drivers has a black screen. He plugged in a tv...and voilà everything works great...on the external monitor. This is a ongoing issue with AMD drivers and Asus laptops. It's just the laptop screen that goes black, if you have a external monitor...everything works fine. The last AMD driver version that worked was the 13.4. After the 13.4 everything went the problem seems to be isolated. I know there have been issue reports submitted. So I am wondering if amdmatt or ray_m might enlighten us on why this is still a issue?


From 2014:


Asus laptop black screen