1 Reply Latest reply on Jun 17, 2015 2:11 AM by amdmatt

    Screen wont turn back on

    robizzz009

      Hey ! I have a Dell inspirion 3537 with AMD Radeon HD 8600M and after i installed the driver everything is fine but if i dont use the laptop for few minutes its screen goes black and wont turn back on :S help me pls?!

        • Re: Screen wont turn back on
          amdmatt

          Hi robizzz009,

           

          What Operating System are you using?

           

          Please ensure you're using our latest 15.5 Mobility Catalyst Driver, available from http://support.amd.com/en-us/download.

           

          2r9kCp2.jpg

           

          To resolve this particular issue, i would recommend going into the Windows Control Panel > Power Options > Change Plan Settings > Select Never as in the screenshot below. This will stop the monitor turning off and resolve your issue. We continue to work on fixing this bug!

           

          2r9kCp2.jpg

           

          The above screenshot applies to Windows 8.1, but Windows 7 should be similar.