10 Replies Latest reply on Jul 11, 2015 9:56 AM by kauemacedo

    Problem with GSOD (Probably my HD 6990M)

    kauemacedo

      Hey guys!

       

      I am a happy costumer of AMD, but nowadays it seems it has getting some errors. I tried to google my error and found out this guy with the same screen I am getting: http://i1028.photobucket.com/albums/y350/kaminariX2/DSC03460.jpg

       

      It usually appears when I start windows and try to open Chrome.... It sometimes happens randomly during usage. I formatted and freshly installed everything again, including latest Catalist drivers.

       

      Do you know anything that can help me with this problem?

       

      Thank you.

      Best regards.

      Kauê Macedo

       

       

      My configuration:

       

      Computer Type ACPI x64-based PC  (Mobile)

       

      Operating System Microsoft Windows 7 Professional

      OS Service Pack Service Pack 1

      Internet Explorer 11.0.9600.17801

      DirectX DirectX 11.1

       

       

      Motherboard

      CPU Type Mobile QuadCore Intel Core i7-2670QM, 2400 MHz (24 x 100)

      Motherboard Name Clevo P170HMx

      Motherboard Chipset Intel Cougar Point HM67, Intel Sandy Bridge

       

      System Memory 8169 MB  (DDR3-1333 DDR3 SDRAM)

      DIMM1: Samsung M471B5673GB0-CH9 2 GB DDR3-1333 DDR3 SDRAM  (9-9-9-24 @ 666 MHz)  (8-8-8-22 @ 609 MHz)  (7-7-7-20 @ 533 MHz)  (6-6-6-17 @ 457 MHz)  (5-5-5-14 @ 380 MHz)

      DIMM2: Samsung M471B5673GB0-CH9 2 GB DDR3-1333 DDR3 SDRAM  (9-9-9-24 @ 666 MHz)  (8-8-8-22 @ 609 MHz)  (7-7-7-20 @ 533 MHz)  (6-6-6-17 @ 457 MHz)  (5-5-5-14 @ 380 MHz)

      DIMM3: Samsung M471B5673GB0-CH9 2 GB DDR3-1333 DDR3 SDRAM  (9-9-9-24 @ 666 MHz)  (8-8-8-22 @ 609 MHz)  (7-7-7-20 @ 533 MHz)  (6-6-6-17 @ 457 MHz)  (5-5-5-14 @ 380 MHz)

      DIMM4: Samsung M471B5673GB0-CH9 2 GB DDR3-1333 DDR3 SDRAM  (9-9-9-24 @ 666 MHz)  (8-8-8-22 @ 609 MHz)  (7-7-7-20 @ 533 MHz)  (6-6-6-17 @ 457 MHz)  (5-5-5-14 @ 380 MHz)

       

      BIOS Type AMI (08/09/2011)

       

       

      Display

      Video Adapter AMD Radeon HD 6900M Series  (2 GB)

      3D Accelerator AMD Radeon HD 6990M (Blackcomb)

      Driver version: 14.501.1003.0

       

      Monitor Hannstar HSD173PUW1  [17.3" LCD]  (20236893)

       

       

      Multimedia

      Audio Adapter ATI Radeon HDMI @ AMD Barts/Blackcomb - High Definition Audio Controller

      Audio Adapter Realtek ALC892 @ Intel Cougar Point PCH - High Definition Audio Controller [B-3]

       

       

      Storage

      IDE Controller Intel(R) 6 Series/C200 Series Chipset Family 6 Port SATA AHCI Controller - 1C03

      IDE Controller JMicron PCIe MS Host Controller

      IDE Controller JMicron PCIe SD Host Controller

      IDE Controller JMicron PCIe SD/MMC Host Controller

      Disk Drive INTEL SSDSC2CT120A3 ATA Device  (120 GB, SATA-III)

      Disk Drive ST9500420AS ATA Device  (500 GB, 7200 RPM, SATA-II)

      Optical Drive TSSTcorp CDDVDW TS-L633F ATA Device

      SMART Hard Disks Status OK

       

       

      Partitions

      C: (NTFS) 111.7 GB (48.9 GB free)

      D: (NTFS) 465.8 GB (161.6 GB free)

      Total Size 577.4 GB (210.5 GB free)

       

      DMI BIOS Vendor American Megatrends Inc.

       

      DMI BIOS Version 4.6.4

      DMI System Manufacturer CLEVO

      DMI System Product P170HMx

      DMI System Version Not Applicable

      DMI System Serial Number Not Applicable

      DMI System UUID 0090F5C6-1C870000-00000000-00000000

      DMI Motherboard Manufacturer CLEVO

      DMI Motherboard Product P170HMx