6 Replies Latest reply on Jun 14, 2015 4:56 AM by eightysevens

    Graphics Card Not Detected [CLOSED UNSOLVED]

    eightysevens

      Hi all,

       

      I have a Utopia Prodigy custom built laptop. Recently I had a dc input repair. The graphics card Radeon HD 7970M is now not detected, does not show in the device manager or at set up.

       

      The repairer does not want to assume responsibility for the problem since I cannot prove the card was functioning correctly (which of course I am aware it was) before I took in the laptop for repair. Also they cannot test it as they have no other compatible machine in their stock.

       

      I am hoping the issue is just software.

       

      Can anyone offer me any troubleshooting possibilities?

       

      Thank you.