AnsweredAssumed Answered

Company of Heroes 2 get my pc restart

Question asked by matrex_a1990 on Jun 4, 2015
Latest reply on Jan 21, 2016 by redeath

dear sir

when i play the game my computer get restart without any error message and in event properties show me this message "The previous system shutdown at 5:28:26 PM on 6/4/2015 was unexpected."
and this one "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
i try verify game file but still have the same issue
im use windows 8.1 pro my OS uptodate and my driver also
i try clean temp file and use ccleaner but nothing work
all games work perfect just this game
i install DirectX sure and visual c++ 2005,2008,2010,2012,2013 for x86 and x 64
i'm sure there nothing i can do its the game fault i hope this issue get fix
i can't finish one level without this issue
and i feel its a big problem cause i thing my vga card turn of too becuase my display turn off "not like i'm do restart its take a long time and vga fan get off"
my friend have gtx 710m and game work 100% without issue !!!




i contact Sega support for this issue and feel you also should know about it maybe you can do any thing about it