1 Reply Latest reply on Feb 12, 2016 10:15 AM by djm1951

    BSOD

    djm1951

      I have a Lenovo laptop that ocassionaly crashes due to the Graphics card/driver. What can I do to fix this issue? I have copy and pasted the error that I get for the BSOD. Thanks

       

      On Tue 5/19/2015 12:03:45 PM GMT your computer crashed
      crash dump file: C:\windows\Minidump\051915-23218-01.dmp
      This was probably caused by the following module:
      atikmdag.sys (atikmdag+0x279DE)
      Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
      Error:
      CUSTOM_ERROR
      file path: C:\windows\system32\drivers\atikmdag.sys
      product:
      ATI Radeon Family
      company:
      Advanced Micro Devices, Inc.
      description: ATI Radeon Kernel Mode Driver
      A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
      Google query:
      Advanced Micro Devices, Inc. CUSTOM_ERROR