0 Replies Latest reply on Jun 2, 2015 3:40 PM by wsugas

    Windows 7 blue screen crash during driver installation for Radeon HD 5670 drivers

    wsugas

      Catalyst driver kept crashes, so Dell advised me to reinstall from AMD web site. I get blue screen crashes with following info (see attached screen shot for full message):

       

       

       

      The "Unknown" driver (C:\Windows\system32\drivers\atikmpag.sys) appears to have caused a system crash.

       

       

       

      I have uninstalled per AMD support site procedures, but when I try to reinstall, it always crashes WIn7 (64 bit) during the driver installation phase.

       

      Dell says since AMD card, they cannot help me...

       

      Bill