1 Reply Latest reply on May 22, 2015 2:20 PM by gentrycl

    SAPPHIRE - Radeon R9 290 Vapor-X Tri-X OC Version - 4 Go / Weird horizontal lines

    fleeem

      Hi,

      I got my brand new SAPPHIRE - Radeon R9 290 Vapor-X Tri-X OC Version - 4 G and it works pretty well. No crash, no freeze, no FPS drops like in the other topics I read. BUT, there's some crazy weird lines on my screens, just 1 frame from time to time, nothing more. I didn't see those in full screen games, because I don't play that much those days. But it happens on my desktop, I just need to move my mouse. I planned to record it with OBS, BUT, nothing appears on the video. AND I repeat, it happens on my screenS, any of them. I can find some time to record my screen with an external device if needed. I had a Nvidia card before. I cleaned the drivers, checked my RAM, even made a fresh install of windows, same problem. And of course, it wasn't there with my old setup.

       

      Here's my PC specifications :

       

      Processor

      Intel Core i5 2500 clocked at 3.30 GHz

      Processor frequency measure (core0): 1.61 GHz
      Number of cores: 4 physical, 4 logical
      Processor socket: Socket 1155 LGA
      CPU Temperature (core 0): 54 °C

      Motherboard

      ASUSTeK Computer INC. P8P67 REV 3.1 Rev 1.xx

      Serial number (motherboard): MT7019K22504547
      SKU Number: SKU
      Bios version: 3602
      Date: 11/1/2012

      Chipset

      Northbridge : Intel Sandy Bridge

      Revision ID: 09

      Southbridge : Intel P67

      Revision ID: B3

      Memory

      8 GB total memory type DDR3 to 668.93 MHz

      Memory timing: 9.0 clocks-9 clocks-9 clocks-24 clocks-2 TT

      Memory chip Corsair from 4 GB

      Maximum frequency: 667 MHz
      Max bandwidth: PC3-10700H

      Memory chip Corsair from 4 GB

      Maximum frequency: 667 MHz
      Max bandwidth: PC3-10700H

      Graphics card

      AMD Radeon R9 200 Series

      DirectX version installed: 11.0
      http://www.ma-config.com/

       

       

      Please help. Should I send it back to my retailer? Is that a known issue? Did I miss something?

       

      Thanks.

        • Re: SAPPHIRE - Radeon R9 290 Vapor-X Tri-X OC Version - 4 Go / Weird horizontal lines
          gentrycl

          i have a r9 290 > r9 290x xfx core edition i get that when the voltage isnt high enough. was testing low voltage and i got lines on the screen due to voltage being low and clock speed being high but the voltage not being low enough to shut the card down.....if you can run furmark a small program and enable gpu log on gpuz let it run until the lines appear and post it here if i cant help someone else will be able to due to it will show all voltages and clock while the log is on should save to the desktop but it might be different to you.