3 Replies Latest reply on Dec 11, 2014 2:01 PM by black_zion

    Installing the 14.12 driver suite

    kingfish

      Most issues with installing these drivers are:

      1. Not updating OS through Windows Update

      2. Not removing (and hiding) the Microsoft KB 3004394 update

          (fixed by Micro$oft with new patch)

      3. Downloading/attempting to install a incorrect version

          There are four (4) versions Win7 32&64bit Windows 8.1 32&64bit

      4. Not completely removing old drivers

         The specified item was not found.

      5. Attempting to install the AMD drivers on a laptop with 'switchable' graphics

      6. Not disabling anti-virus/malware programs and firewalls while installing/uninstalling

      EDIT:

      If you are having any problems installing or after installing these new (or any) drivers.....completely uninstall "Gaming Evolved"/'raptr' before trying to install the new drivers. This will not be removed by DDU.

      Removing this is not a easy thing. First go to control  panel>remove a program> and uninstall Gaming Evolved. Next, use  regedit and 'search for all instances of raptr''...there will be  several. Delete them all. Now when you use "Custom Install" for the new  drivers you will see Gaming Evolved listed....uncheck it if you do not want raptr installed....leave  it checked if you do want it installed. If you can't 'uncheck' it..and  it says it's "already installed and up to date" then you didn't  uninstall it correctly/completely. Go back to regedit and search for '  raptor' again.