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Im having issues with dowloading the update properly.

Question asked by minx on Jul 18, 2014

I hope im putting this is the right spot!

 

There is no catalyst in my add / remove programs etc so I cant remove it and re- install it.

 

I get this message (below) can some one help me fix this issue with step by step instructions please? :

 

 

<?xml version="1.0"?>

<?xml-stylesheet type="text/xsl" href="Report.xml.xsl"?>

<monetreport xmlns:dt="urn:schemas-microsoft-com:datatypes">

  <general>

    <cmdline>-UI </cmdline>

    <time>07/19/14 13:07:31</time>

    <action>install</action>

    <download></download>

  </general>

  <dcm>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x9902</chipid>

     <vendorid>0x1002</vendorid>

     <ssid>0x10ef</ssid>

     <ssvid>0x1462</ssvid>

     <classcode>0x040300</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <primary>

     <name>AMD Radeon HD 8650G</name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x990b</chipid>

     <vendorid>0x1002</vendorid>

     <ssid>0x10ef</ssid>

     <ssvid>0x1462</ssvid>

     <classcode>0x030000</classcode>

     <revisionid>0x00</revisionid>

    </primary>

    <device>

     <name>AMD Radeon Graphics Processor</name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x6801</chipid>

     <vendorid>0x1002</vendorid>

     <ssid>0x1117</ssid>

     <ssvid>0x1462</ssvid>

     <classcode>0x030000</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x7801</chipid>

     <vendorid>0x1022</vendorid>

     <ssid>0x10ef</ssid>

     <ssvid>0x1462</ssvid>

     <classcode>0x010601</classcode>

     <revisionid>0x40</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x7806</chipid>

     <vendorid>0x1022</vendorid>

     <ssid>0x10ef</ssid>

     <ssvid>0x1462</ssvid>

     <classcode>0x080501</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x780d</chipid>

     <vendorid>0x1022</vendorid>

     <ssid>0x10ef</ssid>

     <ssvid>0x1462</ssvid>

     <classcode>0x040300</classcode>

     <revisionid>0x01</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x1405</chipid>

     <vendorid>0x1022</vendorid>

     <ssid>0x0000</ssid>

     <ssvid>0x0000</ssvid>

     <classcode>0x060000</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x780b</chipid>

     <vendorid>0x1022</vendorid>

     <ssid>0x10ef</ssid>

     <ssvid>0x1462</ssvid>

     <classcode>0x0c0500</classcode>

     <revisionid>0x16</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x1402</chipid>

     <vendorid>0x1022</vendorid>

     <ssid>0x0000</ssid>

     <ssvid>0x0000</ssvid>

     <classcode>0x060000</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x1413</chipid>

     <vendorid>0x1022</vendorid>

     <ssid>0x10ef</ssid>

     <ssvid>0x1462</ssvid>

     <classcode>0x060400</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x43a0</chipid>

     <vendorid>0x1022</vendorid>

     <ssid>0x0000</ssid>

     <ssvid>0x1022</ssvid>

     <classcode>0x060400</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x1410</chipid>

     <vendorid>0x1022</vendorid>

     <ssid>0x10ef</ssid>

     <ssvid>0x1462</ssvid>

     <classcode>0x060000</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x1404</chipid>

     <vendorid>0x1022</vendorid>

     <ssid>0x0000</ssid>

     <ssvid>0x0000</ssvid>

     <classcode>0x060000</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x1401</chipid>

     <vendorid>0x1022</vendorid>

     <ssid>0x0000</ssid>

     <ssvid>0x0000</ssvid>

     <classcode>0x060000</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x780f</chipid>

     <vendorid>0x1022</vendorid>

     <ssid>0x0000</ssid>

     <ssvid>0x0000</ssvid>

     <classcode>0x060401</classcode>

     <revisionid>0x40</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x1403</chipid>

     <vendorid>0x1022</vendorid>

     <ssid>0x0000</ssid>

     <ssvid>0x0000</ssvid>

     <classcode>0x060000</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x43a1</chipid>

     <vendorid>0x1022</vendorid>

     <ssid>0x0000</ssid>

     <ssvid>0x1022</ssvid>

     <classcode>0x060400</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x1400</chipid>

     <vendorid>0x1022</vendorid>

     <ssid>0x0000</ssid>

     <ssvid>0x0000</ssvid>

     <classcode>0x060000</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x780c</chipid>

     <vendorid>0x1022</vendorid>

     <ssid>0x10ef</ssid>

     <ssvid>0x1462</ssvid>

     <classcode>0x01018a</classcode>

     <revisionid>0x00</revisionid>

    </device>

  </dcm>

  <exist>

<package>

<description>AMD Catalyst Install Manager</description>

<result></result>

<version>8.0.916.0</version>

<size>20 </size>

</package>

<package>

<description>Microsoft Visual C++ 2010 Redistributable (x86)</description>

<result></result>

<version>10.0.30319</version>

<size>9 </size>

</package>

<package>

<description>AMD Display Driver</description>

<result></result>

<version>14.100.0.0000</version>

<size>90 </size>

</package>

<package>

<description>HDMI Audio Driver</description>

<result></result>

<version>9.0.0.9905</version>

<size>1 </size>

</package>

<package>

<description>Microsoft Visual C++ 2010 Redistributable (x64)</description>

<result></result>

<version>10.0.30319</version>

<size>9 </size>

</package>

<package>

<description>AMD Accelerated Video Transcoding</description>

<result></result>

<version>13.30.100.40417</version>

<size>3 </size>

</package>

<package>

<description>AMD SATA Controller Driver</description>

<result></result>

<version>1.3.001.0156</version>

<size>1 </size>

</package>

<package>

<description>AMD Catalyst Control Center</description>

<result></result>

<version>2014.0417.2226.38446</version>

<size>150 </size>

</package>

<package>

<description>AMD Gaming Evolved App</description>

<result></result>

<version>1.10.000</version>

<size>49 </size>

</package>

  </exist>

  <install>

<package>

<description>AMD Catalyst Install Manager</description>

<result>Succeed</result>

<version>8.0.916.0</version>

<size>20 </size>

</package>

<package>

<description>AMD Display Driver</description>

<result>Succeed</result>

<version>14.100.0.0000</version>

<size>90 </size>

</package>

<package>

<description>HDMI Audio Driver</description>

<result>Succeed</result>

<version>9.0.0.9905</version>

<size>1 </size>

</package>

<package>

<description>Microsoft Visual C++ 2012 Redistributable (x64)</description>

<result>Succeed</result>

<version>11.0.50727</version>

<size>9 </size>

</package>

<package>

<description>AMD Quick Stream Technology</description>

<result>Succeed</result>

<version>3.10.0.0</version>

<size>9 </size>

</package>

<package>

<description>AMD Catalyst Control Center</description>

<result>Succeed</result>

<version>2014.0417.2226.38446</version>

<size>150 </size>

</package>

  </install>

  <uninstall>

  </uninstall>

  <downloaded>

  </downloaded>

  <resource>

    <hwinfo>Hardware information</hwinfo>

    <existpkg>Existing packages</existpkg>

    <pkg2inst>Packages for install</pkg2inst>

    <pkg2uninst>Packages for uninstall</pkg2uninst>

    <otherdev>Other detected devices</otherdev>

    <errmsg>Error messages</errmsg>

    <name>Name</name>

    <manufacture>Manufacturer</manufacture>

    <chiptype>Chip type</chiptype>

    <chipid>Device ID</chipid>

    <otherhw>Other hardware</otherhw>

    <download>Download packages</download>

    <succeed>Success</succeed>

    <fail>Fail</fail>

    <vendorid>Vendor ID</vendorid>

    <classcode>Class Code</classcode>

    <revisionid>Revision ID</revisionid>

    <ssid>Subsystem ID</ssid>

    <ssvid>Subsystem vendor ID</ssvid>

    <header1>Catalyst™ Install Manager</header1>

    <header2>Installation Report</header2>

    <finalstatus>Final Status:</finalstatus>

    <versionofitem>Version of Item:</versionofitem>

    <size>Size:</size>

    <bytes>Mbytes</bytes>

  </resource>

  <error><msg>Application Install: install package failure!</msg></error>  <error><msg>Application Install: install package failure!</msg></error></monetreport>

 

Thanks Minx

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