0 Replies Latest reply on Jul 18, 2014 10:18 PM by minx

    Im having issues with dowloading the update properly.

    minx

      I hope im putting this is the right spot!

       

      There is no catalyst in my add / remove programs etc so I cant remove it and re- install it.

       

      I get this message (below) can some one help me fix this issue with step by step instructions please? :

       

       

      <?xml version="1.0"?>

      <?xml-stylesheet type="text/xsl" href="Report.xml.xsl"?>

      <monetreport xmlns:dt="urn:schemas-microsoft-com:datatypes">

        <general>

          <cmdline>-UI </cmdline>

          <time>07/19/14 13:07:31</time>

          <action>install</action>

          <download></download>

        </general>

        <dcm>

          <device>

           <name></name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x9902</chipid>

           <vendorid>0x1002</vendorid>

           <ssid>0x10ef</ssid>

           <ssvid>0x1462</ssvid>

           <classcode>0x040300</classcode>

           <revisionid>0x00</revisionid>

          </device>

          <primary>

           <name>AMD Radeon HD 8650G</name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x990b</chipid>

           <vendorid>0x1002</vendorid>

           <ssid>0x10ef</ssid>

           <ssvid>0x1462</ssvid>

           <classcode>0x030000</classcode>

           <revisionid>0x00</revisionid>

          </primary>

          <device>

           <name>AMD Radeon Graphics Processor</name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x6801</chipid>

           <vendorid>0x1002</vendorid>

           <ssid>0x1117</ssid>

           <ssvid>0x1462</ssvid>

           <classcode>0x030000</classcode>

           <revisionid>0x00</revisionid>

          </device>

          <device>

           <name></name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x7801</chipid>

           <vendorid>0x1022</vendorid>

           <ssid>0x10ef</ssid>

           <ssvid>0x1462</ssvid>

           <classcode>0x010601</classcode>

           <revisionid>0x40</revisionid>

          </device>

          <device>

           <name></name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x7806</chipid>

           <vendorid>0x1022</vendorid>

           <ssid>0x10ef</ssid>

           <ssvid>0x1462</ssvid>

           <classcode>0x080501</classcode>

           <revisionid>0x00</revisionid>

          </device>

          <device>

           <name></name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x780d</chipid>

           <vendorid>0x1022</vendorid>

           <ssid>0x10ef</ssid>

           <ssvid>0x1462</ssvid>

           <classcode>0x040300</classcode>

           <revisionid>0x01</revisionid>

          </device>

          <device>

           <name></name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x1405</chipid>

           <vendorid>0x1022</vendorid>

           <ssid>0x0000</ssid>

           <ssvid>0x0000</ssvid>

           <classcode>0x060000</classcode>

           <revisionid>0x00</revisionid>

          </device>

          <device>

           <name></name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x780b</chipid>

           <vendorid>0x1022</vendorid>

           <ssid>0x10ef</ssid>

           <ssvid>0x1462</ssvid>

           <classcode>0x0c0500</classcode>

           <revisionid>0x16</revisionid>

          </device>

          <device>

           <name></name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x1402</chipid>

           <vendorid>0x1022</vendorid>

           <ssid>0x0000</ssid>

           <ssvid>0x0000</ssvid>

           <classcode>0x060000</classcode>

           <revisionid>0x00</revisionid>

          </device>

          <device>

           <name></name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x1413</chipid>

           <vendorid>0x1022</vendorid>

           <ssid>0x10ef</ssid>

           <ssvid>0x1462</ssvid>

           <classcode>0x060400</classcode>

           <revisionid>0x00</revisionid>

          </device>

          <device>

           <name></name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x43a0</chipid>

           <vendorid>0x1022</vendorid>

           <ssid>0x0000</ssid>

           <ssvid>0x1022</ssvid>

           <classcode>0x060400</classcode>

           <revisionid>0x00</revisionid>

          </device>

          <device>

           <name></name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x1410</chipid>

           <vendorid>0x1022</vendorid>

           <ssid>0x10ef</ssid>

           <ssvid>0x1462</ssvid>

           <classcode>0x060000</classcode>

           <revisionid>0x00</revisionid>

          </device>

          <device>

           <name></name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x1404</chipid>

           <vendorid>0x1022</vendorid>

           <ssid>0x0000</ssid>

           <ssvid>0x0000</ssvid>

           <classcode>0x060000</classcode>

           <revisionid>0x00</revisionid>

          </device>

          <device>

           <name></name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x1401</chipid>

           <vendorid>0x1022</vendorid>

           <ssid>0x0000</ssid>

           <ssvid>0x0000</ssvid>

           <classcode>0x060000</classcode>

           <revisionid>0x00</revisionid>

          </device>

          <device>

           <name></name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x780f</chipid>

           <vendorid>0x1022</vendorid>

           <ssid>0x0000</ssid>

           <ssvid>0x0000</ssvid>

           <classcode>0x060401</classcode>

           <revisionid>0x40</revisionid>

          </device>

          <device>

           <name></name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x1403</chipid>

           <vendorid>0x1022</vendorid>

           <ssid>0x0000</ssid>

           <ssvid>0x0000</ssvid>

           <classcode>0x060000</classcode>

           <revisionid>0x00</revisionid>

          </device>

          <device>

           <name></name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x43a1</chipid>

           <vendorid>0x1022</vendorid>

           <ssid>0x0000</ssid>

           <ssvid>0x1022</ssvid>

           <classcode>0x060400</classcode>

           <revisionid>0x00</revisionid>

          </device>

          <device>

           <name></name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x1400</chipid>

           <vendorid>0x1022</vendorid>

           <ssid>0x0000</ssid>

           <ssvid>0x0000</ssvid>

           <classcode>0x060000</classcode>

           <revisionid>0x00</revisionid>

          </device>

          <device>

           <name></name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x780c</chipid>

           <vendorid>0x1022</vendorid>

           <ssid>0x10ef</ssid>

           <ssvid>0x1462</ssvid>

           <classcode>0x01018a</classcode>

           <revisionid>0x00</revisionid>

          </device>

        </dcm>

        <exist>

      <package>

      <description>AMD Catalyst Install Manager</description>

      <result></result>

      <version>8.0.916.0</version>

      <size>20 </size>

      </package>

      <package>

      <description>Microsoft Visual C++ 2010 Redistributable (x86)</description>

      <result></result>

      <version>10.0.30319</version>

      <size>9 </size>

      </package>

      <package>

      <description>AMD Display Driver</description>

      <result></result>

      <version>14.100.0.0000</version>

      <size>90 </size>

      </package>

      <package>

      <description>HDMI Audio Driver</description>

      <result></result>

      <version>9.0.0.9905</version>

      <size>1 </size>

      </package>

      <package>

      <description>Microsoft Visual C++ 2010 Redistributable (x64)</description>

      <result></result>

      <version>10.0.30319</version>

      <size>9 </size>

      </package>

      <package>

      <description>AMD Accelerated Video Transcoding</description>

      <result></result>

      <version>13.30.100.40417</version>

      <size>3 </size>

      </package>

      <package>

      <description>AMD SATA Controller Driver</description>

      <result></result>

      <version>1.3.001.0156</version>

      <size>1 </size>

      </package>

      <package>

      <description>AMD Catalyst Control Center</description>

      <result></result>

      <version>2014.0417.2226.38446</version>

      <size>150 </size>

      </package>

      <package>

      <description>AMD Gaming Evolved App</description>

      <result></result>

      <version>1.10.000</version>

      <size>49 </size>

      </package>

        </exist>

        <install>

      <package>

      <description>AMD Catalyst Install Manager</description>

      <result>Succeed</result>

      <version>8.0.916.0</version>

      <size>20 </size>

      </package>

      <package>

      <description>AMD Display Driver</description>

      <result>Succeed</result>

      <version>14.100.0.0000</version>

      <size>90 </size>

      </package>

      <package>

      <description>HDMI Audio Driver</description>

      <result>Succeed</result>

      <version>9.0.0.9905</version>

      <size>1 </size>

      </package>

      <package>

      <description>Microsoft Visual C++ 2012 Redistributable (x64)</description>

      <result>Succeed</result>

      <version>11.0.50727</version>

      <size>9 </size>

      </package>

      <package>

      <description>AMD Quick Stream Technology</description>

      <result>Succeed</result>

      <version>3.10.0.0</version>

      <size>9 </size>

      </package>

      <package>

      <description>AMD Catalyst Control Center</description>

      <result>Succeed</result>

      <version>2014.0417.2226.38446</version>

      <size>150 </size>

      </package>

        </install>

        <uninstall>

        </uninstall>

        <downloaded>

        </downloaded>

        <resource>

          <hwinfo>Hardware information</hwinfo>

          <existpkg>Existing packages</existpkg>

          <pkg2inst>Packages for install</pkg2inst>

          <pkg2uninst>Packages for uninstall</pkg2uninst>

          <otherdev>Other detected devices</otherdev>

          <errmsg>Error messages</errmsg>

          <name>Name</name>

          <manufacture>Manufacturer</manufacture>

          <chiptype>Chip type</chiptype>

          <chipid>Device ID</chipid>

          <otherhw>Other hardware</otherhw>

          <download>Download packages</download>

          <succeed>Success</succeed>

          <fail>Fail</fail>

          <vendorid>Vendor ID</vendorid>

          <classcode>Class Code</classcode>

          <revisionid>Revision ID</revisionid>

          <ssid>Subsystem ID</ssid>

          <ssvid>Subsystem vendor ID</ssvid>

          <header1>Catalyst™ Install Manager</header1>

          <header2>Installation Report</header2>

          <finalstatus>Final Status:</finalstatus>

          <versionofitem>Version of Item:</versionofitem>

          <size>Size:</size>

          <bytes>Mbytes</bytes>

        </resource>

        <error><msg>Application Install: install package failure!</msg></error>  <error><msg>Application Install: install package failure!</msg></error></monetreport>

       

      Thanks Minx