1 Reply Latest reply on Dec 20, 2013 9:10 AM by daniel3x

    Can't install drivers higher than 13.200.XX.XXX

    daniel3x

      Hello,

       

      As the title says I can't install newer drivers newer than 13.11 beta 1. The system always reboots and getting bootloops when trying to install the new drivers (13.250.XX.XXX and 13.251.XX.XXX). After some search in the internet i can see i'm not the only one.

       

      Here is two dump's:

       

      ==================================================

      Dump File         : 121913-19671-01.dmp

      Crash Time        : 19/12/2013 22:13:24

      Bug Check String  : SYSTEM_SERVICE_EXCEPTION

      Bug Check Code    : 0x0000003b

      Parameter 1       : 00000000`c0000005

      Parameter 2       : fffff800`029e4788

      Parameter 3       : ffffd000`26506640

      Parameter 4       : 00000000`00000000

      Caused By Driver  : atikmdag.sys

      Caused By Address : atikmdag.sys+769788

      Processor         : x64

      Crash Address     : ntoskrnl.exe+14dca0

      Full Path         : C:\Windows\Minidump\121913-19671-01.dmp

      Processors Count  : 4

      Major Version     : 15

      Minor Version     : 9600

      Dump File Size    : 289 456

      Dump File Time    : 19/12/2013 22:14:13

      ==================================================

       

      ==================================================

      Dump File         : 121913-19609-01.dmp

      Crash Time        : 19/12/2013 22:05:27

      Bug Check String  : SYSTEM_SERVICE_EXCEPTION

      Bug Check Code    : 0x0000003b

      Parameter 1       : 00000000`c0000005

      Parameter 2       : fffff800`02991788

      Parameter 3       : ffffd000`25135640

      Parameter 4       : 00000000`00000000

      Caused By Driver  : CLASSPNP.SYS

      Caused By Address : CLASSPNP.SYS+1b91788

      File Description  : SCSI Class System Dll

      Product Name      : Microsoft® Windows® Operating System

      Company           : Microsoft Corporation

      File Version      : 6.3.9600.16384 (winblue_rtm.130821-1623)

      Processor         : x64

      Crash Address     : ntoskrnl.exe+14dca0

      Full Path         : C:\Windows\Minidump\121913-19609-01.dmp

      Processors Count  : 4

      Major Version     : 15

      Minor Version     : 9600

      Dump File Size    : 289 400

      Dump File Time    : 19/12/2013 22:06:14

      ==================================================

       

      System Specs:

      Windows 8.1 x64

      AMD APU A8 7640G+7610M

       

      Versions when this happen:

      AMD Catalyst 11 Beta 2 (and all after this)

       

      Thanks for your attention.

      Best regards and sorry for my bad english.

        • Re: Can't install drivers higher than 13.200.XX.XXX
          daniel3x

          UPDATE: well after i lose some time i discovery some important things. I take a look in other amd forums and other forums from internet and this happens with the 7610m card,

           

          Other thing, i discovery the problem is caused by the atikmdag.sys (you can see in the first dump) used after AMD 13.11 beta 1 drivers. So I replace that file (atikmdag.sy_) with another one from the package 13.10 (dll version 8.01.01.1346), and.... Problem solved! No reboots on the instalation and drivers installed. Until now i don't have any problems. But.. this is not the best solution.

           

          I hope the devs can take a look to the atikmdag.sys and fix that. I can be a tester.

           

          Best regards