Dear AMD,
In our DirectX 9 based game Istanbul Kiyamet Vakti:
http::www.istanbuloyun.com
we have the problem of triangle flicker accross the whole screen occasionally only on Radeon cards.
The game is an MMORPG and has over 700K registered and 15K daily unique players in Turkey.
Here are some screenshots and some related driver update notes.
How can we solve the problem for our gamers?
http://img18.imageshack.us/img18/2148/ekran122309172822.jpg
http://img697.imageshack.us/img697/674/ekran122309172823.jpg
http://support.amd.com/us/kbarticles/Pages/AMDCatalyst115ahotfix.aspx
http://www.zalamander.se/ohoh3.jpg
We dont want to tell our players to switch to another graphics card brand cause we believe in competition and its positive outcomes.
Best regards,
P.S: I can send some DXdiag files as well.
Here is a dxdiag:
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System Information
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Time of this report: 6/5/2011, 20:09:46
Machine name: SHEKILLSIZ-PC
Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631)
Language: Turkish (Regional Setting: Turkish)
System Manufacturer: FOXCONN
System Model: A6VMX
BIOS: BIOS Date: 12/05/07 18:45:08 Ver: 08.00.14
Processor: AMD Phenom(tm) 9550 Quad-Core Processor (4 CPUs), ~2.2GHz
Memory: 3072MB RAM
Available OS Memory: 3072MB RAM
Page File: 2998MB used, 3142MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
------------
DxDiag Notes
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Display Tab 1: The file aticfx32.dll,aticfx32.dll,atiumdag.dll,atidxx32.dll,atiumdva.cap is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: ATI Radeon HD 3400 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x95C5)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_95C5&SUBSYS_20021787&REV_00
Display Memory: 1786 MB
Dedicated Memory: 506 MB
Shared Memory: 1279 MB
Current Mode: 1680 x 1050 (32 bit) (59Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: PTS089A
Native Mode: 1680 x 1050(p) (59.954Hz)
Output Type: HD15
Driver Name: aticfx32.dll,aticfx32.dll,atiumdag.dll,atidxx32.dll,atiumdva.cap
Driver File Version: 8.17.0010.1077 (English)
Driver Version: 8.850.6.0
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 5/5/2011 08:31:16, 676864 bytes
WHQL Logo'd: No
WHQL Date Stamp: None
Device Identifier: {D7B71EE2-D685-11CF-0270-0800BEC2C535}
Vendor ID: 0x1002
Device ID: 0x95C5
SubSys ID: 0x20021787
Revision ID: 0x0000
Driver Strong Name: oem74.inf:ATI.Mfg.NTx86.6.1:ati2mtag_RV610:8.850.6.0:pci\ven_1002&dev_95c5
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Please try Catalyst Crew Survey.