2 Replies Latest reply on Nov 28, 2011 5:28 AM by avk

    Triangle flicker problem in our Game with many Radeon Cards

    zwartan

      Dear AMD,

      In our DirectX 9 based game Istanbul Kiyamet Vakti:

      http::www.istanbuloyun.com

      we have the problem of triangle flicker accross the whole screen occasionally only on Radeon cards.

      The game is an MMORPG and has over 700K registered and 15K daily unique players in Turkey.

      Here are some screenshots and some related driver update notes.

      How can we solve the problem for our gamers?

      http://img18.imageshack.us/img18/2148/ekran122309172822.jpg

      http://img697.imageshack.us/img697/674/ekran122309172823.jpg

      http://support.amd.com/us/kbarticles/Pages/AMDCatalyst115ahotfix.aspx

      http://www.zalamander.se/ohoh3.jpg

       

      We dont want to tell our players to switch to another graphics card brand cause we believe in competition and its positive outcomes.

      Best regards,

      P.S: I can send some DXdiag files as well.

        • Triangle flicker problem in our Game with many Radeon Cards
          zwartan

          Here is a dxdiag:

          ------------------
          System Information
          ------------------
          Time of this report: 6/5/2011, 20:09:46
                 Machine name: SHEKILLSIZ-PC
             Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631)
                     Language: Turkish (Regional Setting: Turkish)
          System Manufacturer: FOXCONN
                 System Model: A6VMX
                         BIOS: BIOS Date: 12/05/07 18:45:08 Ver: 08.00.14
                    Processor: AMD Phenom(tm) 9550 Quad-Core Processor (4 CPUs), ~2.2GHz
                       Memory: 3072MB RAM
          Available OS Memory: 3072MB RAM
                    Page File: 2998MB used, 3142MB available
                  Windows Dir: C:\Windows
              DirectX Version: DirectX 11
          DX Setup Parameters: Not found
             User DPI Setting: Using System DPI
           System DPI Setting: 96 DPI (100 percent)
              DWM DPI Scaling: Disabled
               DxDiag Version: 6.01.7601.17514 32bit Unicode

          ------------
          DxDiag Notes
          ------------
                Display Tab 1: The file aticfx32.dll,aticfx32.dll,atiumdag.dll,atidxx32.dll,atiumdva.cap is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL).  You may be able to get a WHQL logo'd driver from the hardware manufacturer.
                  Sound Tab 1: No problems found.
                  Sound Tab 2: No problems found.
                    Input Tab: No problems found.

          --------------------
          DirectX Debug Levels
          --------------------
          Direct3D:    0/4 (retail)
          DirectDraw:  0/4 (retail)
          DirectInput: 0/5 (retail)
          DirectMusic: 0/5 (retail)
          DirectPlay:  0/9 (retail)
          DirectSound: 0/5 (retail)
          DirectShow:  0/6 (retail)

          ---------------
          Display Devices
          ---------------
                    Card name: ATI Radeon HD 3400 Series
                 Manufacturer: ATI Technologies Inc.
                    Chip type: ATI display adapter (0x95C5)
                     DAC type: Internal DAC(400MHz)
                   Device Key: Enum\PCI\VEN_1002&DEV_95C5&SUBSYS_20021787&REV_00
               Display Memory: 1786 MB
             Dedicated Memory: 506 MB
                Shared Memory: 1279 MB
                 Current Mode: 1680 x 1050 (32 bit) (59Hz)
                 Monitor Name: Generic PnP Monitor
                Monitor Model: unknown
                   Monitor Id: PTS089A
                  Native Mode: 1680 x 1050(p) (59.954Hz)
                  Output Type: HD15
                  Driver Name: aticfx32.dll,aticfx32.dll,atiumdag.dll,atidxx32.dll,atiumdva.cap
          Driver File Version: 8.17.0010.1077 (English)
               Driver Version: 8.850.6.0
                  DDI Version: 10.1
                 Driver Model: WDDM 1.1
            Driver Attributes: Final Retail
             Driver Date/Size: 5/5/2011 08:31:16, 676864 bytes
                  WHQL Logo'd: No
              WHQL Date Stamp: None
            Device Identifier: {D7B71EE2-D685-11CF-0270-0800BEC2C535}
                    Vendor ID: 0x1002
                    Device ID: 0x95C5
                    SubSys ID: 0x20021787
                  Revision ID: 0x0000
           Driver Strong Name: oem74.inf:ATI.Mfg.NTx86.6.1:ati2mtag_RV610:8.850.6.0:pci\ven_1002&dev_95c5
               Rank Of Driver: 00E62001
                  Video Accel: ModeMPEG2_A ModeMPEG2_C
             Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                               {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                               {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                               {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                               {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                               {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                               {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                               {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                               {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                               {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                 D3D9 Overlay: Not Supported
                      DXVA-HD: Not Supported
                 DDraw Status: Enabled
                   D3D Status: Enabled
                   AGP Status: Enabled