Crash installing v2.97

Discussion created by ols6000@sbcglobal.net on Jul 14, 2010
Latest reply on Jan 6, 2011 by Alice_Sunny
After "Registering components", installer reboots system without any warning, and CodeAnalyst doesn't work

I dowloaded CodeAnalyst_Public_2.97.803.0531.exe and ran it. It told me I had a previous version of CodeAnalyst installed, and did I want to proceed. I clicked Yes, and the install proceeded, until there was a pause of several minutes after "1 seconds left". The last thing I saw was "Registering components"; then both monitors went blank, and the system rebooted.

After the reboot, I got a message "The system has recovered from a serious error", The error signature is


BCCode : 1000007e BCP1 : C0000005 BCP2 : 804FC873 BCP3 : B8503A28

BCP4 : B8503724 OSVer : 5_1_2600 SP : 3_0 Product : 256_1

If I now start CodeAnalyst, I get the same error "Failed to load driver." The version in Help/About shows as 2.97.803.531.

After this, I went to do a clean install, and under Control Panel/Add or Remove Programs CodeAnalyst does not appear.

Also, when I start an app from the VS IDE, I got the message MSDIA80.DLL cannot be loaded. I fixed that by RegSvr32 MSDIA80.DLL from the directory C:\Program Files\Microsoft Visual Studio 8\. I notice that CodeAnalyst also has a copy of this file in its \bin directory.

What do I need to do to get v2.97 installed correctly? This is WinXp and VS2005.