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qkeen
Journeyman III

InstallManagerApp fails

InstallManagerApp fails while installing ati-stream-sdk-v2.01-vista-win7-32

Hello, I've just downloaded ati-stream-sdk-v2.01-vista-win7-32 and after pressing "install" button it crashes with two error reports by InstallManagerApp. Reports are attached. The system is a win7 acer laptop with Celeron (SSE3 is supported) and some onboard mobile videocard by Intel. I've posted a ticket to help desk, but when trying to see any details of the report it fails with another error 😃 Thanks for your help.

 

 

Problem signature: Problem Event Name: APPCRASH Application Name: InstallManagerApp.exe Application Version: 3.0.754.0 Application Timestamp: 4ae62e58 Fault Module Name: MFC80U.DLL Fault Module Version: 8.0.50727.1833 Fault Module Timestamp: 482bc450 Exception Code: c0000005 Exception Offset: 0004c655 OS Version: 6.1.7600.2.0.0.256.4 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 Problem signature: Problem Event Name: APPCRASH Application Name: InstallManagerApp.exe Application Version: 3.0.754.0 Application Timestamp: 4ae62e58 Fault Module Name: ntdll.dll Fault Module Version: 6.1.7600.16385 Fault Module Timestamp: 4a5bdadb Exception Code: c015000f Exception Offset: 0008174f OS Version: 6.1.7600.2.0.0.256.4 Locale ID: 1033 Additional Information 1: 82d8 Additional Information 2: 82d807aa1a240341979cb34282c81c48 Additional Information 3: ade7 Additional Information 4: ade714a9e3729f4f1d381a7e267cd454

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2 Replies
omkaranathan
Adept I

Is the failure occurring before the archive is extracted or after? If it is after the extraction, try to install the packages manually.

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Thanks, omkaranathan, it really helped. And was simple enough not to bother you, try to be more attentive next time 😃

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