Server Gurus Discussions

[microneko]

Hi,

I'm trying to install μProf 3.1-35 on Ubuntu 18.04. While the existence of AMDPowerProfiler module is confirmed with lsmod,

xxx@xxx:/opt/AMDuProf_3.1-35/bin# lsmod | grep AMD
AMDPowerProfiler       65536  0
xxx@xxx:/opt/AMDuProf_3.1-35/bin# modinfo AMDPowerProfiler
filename:       /lib/modules/4.15.0-62-generic/updates/dkms/AMDPowerProfiler.ko
license:        Dual MIT/GPL
srcversion:     44490FED67E43CF2D42BC70
depends:        
retpoline:      Y
name:           AMDPowerProfiler
vermagic:       4.15.0-62-generic SMP mod_unload 
signat:         PKCS#7
signer:         
sig_key:        
sig_hashalgo:   md4

the Power Profiler failed to start.

xxx@xxx:/opt/AMDuProf_3.1-35/bin# AMDuProfCLI timechart --list
/opt/AMDuProf_3.1-35/bin/AMDuProfCLI
ERROR: Power profile driver not installed.
Please install the driver and try again.

I'm wondering how to deal with the situation.

Thanks!

[microneko]

Some updates.

Trying to call AMDPowerProfileAPI, and AMDTPwrProfileInitialize returns AMDT_ERROR_PLATFORM_NOT_SUPPORTED: Platform not supported. The CPU in use is 3800x.

[rajeebbarman]

Please try with AMDuProf 3.2 release

[aalok]

Hi microneko,

Thanks for using uProf and apologies for the delay in response.

Can you please provide us the output of following commands to debug this issue further.
1. sudo cat /proc/AMDPowerProfiler/device
2. ls -lrt /dev/AMDPowerProfiler

Regards,
Aalok Agarwal
AMDuProf Team