Server Gurus Discussions

[ntx3024]

Any know where to get the drivers for this device?  I have a series of eight PCI devices that I have no drivers for, do I just disable the devices, they are all AMD devices.  Their official support stance is to check this forum instead of supporting their customers through support..

Here are the different Hardware Ids:

PCI\VEN_1022&DEV_1485&SUBSYS_14851022&REV_00

PCI\VEN_1022&DEV_148A&SUBSYS_148A1022&REV_00

PCI\VEN_1022&DEV_1486&SUBSYS_14861022&REV_00

PCI\VEN_1022&DEV_1498&SUBSYS_14981022&REV_00

Thanks

[Anonymous]

Hello ntx3024‌,

Can you tell me exactly which processor and operating system you're using?

[ntx3024]

EPYC 7262 / Windows Server 2019

[Anonymous]

Thanks.

We do not have any EPYC specific device drivers for Windows.  Do not disable the devices.  Are they throwing a yellow bang against them?  

[ntx3024]

Yes they all show with the yellow bang and the description is same:

The drivers for this device are not installed. (Code 28)

There are no compatible drivers for this device.

[hardcoregames_]

I just checked the driver page on AMD's site and there are no general drivers available as if this moment.

So ike windows_into_amd said you are going to have to check with your server vendor for chipset support etc

[Ephy]

I realise this is an old post, but this issue also occurs with Ryzen CPU's. I installed a chipset driver for the X570 chipset and all of these problems went away. Take a look at AMD's drivers and support section. Under the chipsets thing, select your chipset (I'm not sure what chipset, if any, Epyc uses, I've never touched it, too rich for my blood) or CPU and CPU Series and hopefully you'll be able to fix all of that.

[windows_into_amd · Accepted solution]

Within an SoC there are items that may get enumerated by the Windows OS (e.g. i2c, SMBus, PSP, etc).

A chipset driver package will resolve the corresponding yellow bangs shown in Device Manager, by providing the corresponding .inf's etc.    

The server vendor may also provide further customization, and support within this package (e.g. a PSHED driver, etc.).

The Server vendor supplies all driver packages for their server, including chipset driver package.  

For example,

for HPE ProLiant DL385 Gen10 Plus Server:

https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_af1f3d0cb7994732983242265e&swEnvOid=4249

for Dell PowerEdge R7525:

https://www.dell.com/support/home/en-us/product-support/product/poweredge-r7525/drivers

for Lenovo ThinkSystem SR635:

https://datacentersupport.lenovo.com/us/en/products/servers/thinksystem/sr635/7y99/downloads/driver-...

etc.

Hope this helps.