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Red Team Discussions

trueflights
Journeyman III
‎08-12-2016 08:18 AM

Sent in an RMA, AMD says they never got it

I sent in an RMA for a CPU.  Tracking says it arrived, but I got an email today saying that they never received it.  Both of the links that they gave in the email to contact them about it were dead, going to pages that no longer exist.  Anyone know a way of contacting them directly to figure out what is going on?

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ray_m
Community Manager
Community Manager
‎08-12-2016 08:25 AM

Re: Sent in an RMA, AMD says they never got it

Please send me, via Private Message, details of the RMA number and Tracking Number and I'll see whats going on.

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trueflights
Journeyman III
‎08-12-2016 08:31 AM

Re: Sent in an RMA, AMD says they never got it

Thanks.  Sent.

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ray_m
Community Manager
Community Manager
‎08-12-2016 08:58 AM

Re: Sent in an RMA, AMD says they never got it

I'm checking, but based on the tracking number, it indicates it is scheduled for deliver today.

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