This website uses cookies. By clicking OK, you consent to the use of cookies. Click Here to learn more about how we use cookies.
OK
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Red Team Discussions

dangg
Adept I
Adept I
‎11-23-2020 01:29 AM

RX 6800 series order still being processed

So, I missed out at NVIDIA but was lucky enough to snag an RX 6800 XT. It still says that the order is being processed, which is an awful long time. So, I guess my question to the guy who bought the other card: has yours shipped yet? 

Reply
71 Replies
SuperFryn
Adept I
Adept I
‎11-23-2020 02:05 AM

Re: RX 6800 series order still being processed

Hi,

I managed to put an order in as well for an RX 6800. Since the 18 it's marked as in process.
But i am not sure if anything has been shipped.

I tried to look for an online customer service support to ask the status of my order, but i can't find any.

 

Starting to think it's out of stock, and they let me place an order regardless.
If it's the case, i would at least like to have a notification from AMD.

Reply
dangg
Adept I
Adept I
‎11-23-2020 03:46 AM

Re: RX 6800 series order still being processed

Same here, starting to wonder whether they have the stock they sold on hand...

Reply
Lukather
Adept I
Adept I
‎11-23-2020 03:47 AM

Re: RX 6800 series order still being processed

Same here, I'm waiting for the RX 6800 ordered the 18th and still in process.

I'd love to know if that's an order or a sort of pre-order, pre-purchase...

There is no way to contact anyone from AMD Store, that's really bad :/

0 Kudos
Reply
SuperFryn
Adept I
Adept I
‎11-23-2020 04:00 AM

Re: RX 6800 series order still being processed

i don't want to scream already. I can expect that the company in charge of shipping these must be fully booked since the release.

Also, due to Covid, things like shipping are greatly reduced. I still hope to see a shipping notice from them within this week.

Courage my brothers !


EDIT: Adding assault to injury, i just got an email from AMD :

We appreciate your feedback!
Thank you for placing an order on AMD.com. Your feedback is very important to us as we evaluate and strive to improve your customer experience.
Reply
Lukather
Adept I
Adept I
‎11-23-2020 04:16 AM

Re: RX 6800 series order still being processed

Ah that's the survey, I received it on Friday and already answered Smiley Wink

0 Kudos
Reply
dangg
Adept I
Adept I
‎11-23-2020 04:50 AM

Re: RX 6800 series order still being processed

Be nice! This is how they determine which cards to ship to first! Smiley Wink

Reply
bizzlebug
Adept I
Adept I
‎11-23-2020 05:55 AM

Re: RX 6800 series order still being processed

I phoned amd and I've heard nothing back. 

Order in Process very poor quality service from Amd. 

0 Kudos
Reply
wandirectory
Adept I
Adept I
‎11-23-2020 06:02 AM

Re: RX 6800 series order still being processed

Same here.

Bring processed since the 18th.
I was under the impression it is a good idea to order at AMD directly to get it "fast", but that seems not true.

Waiting for it to arrive so that I can put it under water and into the loop.
I hope they send it out soon.

Reply
Kalistas_82
Adept II
Adept II
‎11-23-2020 06:56 AM

Re: RX 6800 series order still being processed

ordered one of the rare XT species...(even without any errors in the store Smiley Surprised ) - well - its processing; it has so much processing power that even the order keeps on processing ...an ETA or any form of information would be a blessing - even if its "ya we have to delay it a bit since you know, we totally DID NOT anticipate the demand..."

i even printed the order confirmation to at least have a "Paper Launch"...

Reply