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Red Team Discussions

Adept I
Adept I

RX 6800 series order still being processed

So, I missed out at NVIDIA but was lucky enough to snag an RX 6800 XT. It still says that the order is being processed, which is an awful long time. So, I guess my question to the guy who bought the other card: has yours shipped yet? 

71 Replies
Adept I
Adept I

Re: RX 6800 series order still being processed

Hi,

I managed to put an order in as well for an RX 6800. Since the 18 it's marked as in process.
But i am not sure if anything has been shipped.

I tried to look for an online customer service support to ask the status of my order, but i can't find any.

 

Starting to think it's out of stock, and they let me place an order regardless.
If it's the case, i would at least like to have a notification from AMD.

Adept I
Adept I

Re: RX 6800 series order still being processed

Same here, starting to wonder whether they have the stock they sold on hand...

Adept I
Adept I

Re: RX 6800 series order still being processed

Same here, I'm waiting for the RX 6800 ordered the 18th and still in process.

I'd love to know if that's an order or a sort of pre-order, pre-purchase...

There is no way to contact anyone from AMD Store, that's really bad :/

0 Kudos
Adept I
Adept I

Re: RX 6800 series order still being processed

i don't want to scream already. I can expect that the company in charge of shipping these must be fully booked since the release.

Also, due to Covid, things like shipping are greatly reduced. I still hope to see a shipping notice from them within this week.

Courage my brothers !


EDIT: Adding assault to injury, i just got an email from AMD :

We appreciate your feedback!
Thank you for placing an order on AMD.com. Your feedback is very important to us as we evaluate and strive to improve your customer experience.
Adept I
Adept I

Re: RX 6800 series order still being processed

Ah that's the survey, I received it on Friday and already answered Smiley Wink

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Adept I
Adept I

Re: RX 6800 series order still being processed

Be nice! This is how they determine which cards to ship to first! Smiley Wink

Adept I
Adept I

Re: RX 6800 series order still being processed

I phoned amd and I've heard nothing back. 

Order in Process very poor quality service from Amd. 

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Adept I
Adept I

Re: RX 6800 series order still being processed

Same here.

Bring processed since the 18th.
I was under the impression it is a good idea to order at AMD directly to get it "fast", but that seems not true.

Waiting for it to arrive so that I can put it under water and into the loop.
I hope they send it out soon.

Adept II
Adept II

Re: RX 6800 series order still being processed

ordered one of the rare XT species...(even without any errors in the store Smiley Surprised ) - well - its processing; it has so much processing power that even the order keeps on processing ...an ETA or any form of information would be a blessing - even if its "ya we have to delay it a bit since you know, we totally DID NOT anticipate the demand..."

i even printed the order confirmation to at least have a "Paper Launch"...