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dobieg2002
Journeyman III
Journeyman III

X570 USB driver or compatibility issues

I have a MyDigital SSD M2X M.2 to USB 3.1 Gen2 Enclosure that doesn't work with x570 / Ryzen 3K AMD USB.  It works fine with Intel Thunderbolt (Dell), Intel USB-C and A (Surface Laptop 3), Asmedia USB-C 3.1 Gen2 (MSI x399 Meg Creation), USB-A Threadripper 2950x, and any other USB A supporting system.  When I connect it to my x570 (MSI x570 Meg Ace Ryzen 9 3900x) I get constant warnings (Event ID 51 and 153) in the Windows event log and errors transferring data (Reading or Writing).  I have the same errors when connected to USB-A or USB-C ports both direct to motherboard or on my case.   I have tried 3 different SSDs in the enclosure:  Samsung 960 Evo 1TB, Toshiba BG2, and Inland Premium 1TB (Microcenter)

System is Windows 10 1909 (build 18363.657), AMD USB 3.10 eXtensible Host Controller - 1.10 (Microsoft) Drivers are version 10.0.18362.207 (6/19/2019), latest AMD Chipset Drivers (2.01.15.2138).

2 Replies
pokester
Esteemed Contributor III

Re: X570 USB driver or compatibility issues

Report this information to AMD support: https://www.amd.com/en/support/contact-email-form 

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arr1
Journeyman III
Journeyman III

Re: X570 USB driver or compatibility issues

Hi there!

Having similar problems; any progress on these issues?

Regards

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