cancel
Showing results for 
Search instead for 
Did you mean: 

Processors

Highlighted
Journeyman III
Journeyman III

Why I am not able to install AMD Face login in my laptop with AMD A8 6410 APU?

I have an AMD A8 6410 APU on my Lenovo G50-45 laptop. I am trying to install AMD Face login but its compatibility checker "amdcompatibilitychecker.exe" is showing "We are unable to find a driver for your system. No supported AMD hardware was detected. See the attached screenshot.

AMD Face Login.jpg

My OS is Windows 10. Although, I know this feature is for windows 8 only and for specific models of processors. But, I can see my processor in the supported processors' list here:

http://www-sit.amd.com/en-gb/innovations/software-technologies/elite-experiences/faq#will-work

I want to know the resolution of this issue. Also, as a side note, face unlock feature is a futuristic feature that every OEMs should provide. But, in contrast, AMD stopped this feature after windows 8. Why?

0 Kudos
1 Reply
Highlighted
Esteemed Contributor III

Re: Why I am not able to install AMD Face login in my laptop with AMD A8 6410 APU?

Because in Windows 10 Microsoft introduced Windows Hello, which, among other methods, includes face login, so AMD Face Login is not needed on Windows 10.

https://www.microsoft.com/en-us/windows/windows-hello

0 Kudos