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fordy86
Journeyman III

Whea event 18 LKD_0x124_0_AuthenticAMD_PROCESSOR__UNKNOWN_IMAGE_AuthenticAMD.sys

Hi everyone

 

I have finally got a dmp for my issue, my pc restarts and i cant figure out why. On the event logger its whea event 18 cache hierarchy error so i have been chasing that for a few weeks, now i have a dmp file to chase. Its so random when it restarts I cant replicate it

R7 3700x, aorus b550M elite, 32gb corsair vengence pro rgb @3600mhz, 5700XT and 850W psu 

 

Can someone help me before i RMA the processor?

 

pics attached 1.PNG2.PNG3.PNG

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11 Replies
fixitplease
Journeyman III

Re: Whea event 18 LKD_0x124_0_AuthenticAMD_PROCESSOR__UNKNOWN_IMAGE_AuthenticAMD.sys

I am having the same exact issue. I hadn't used my computer for a few weeks and it seems after some potential windows updates is when it started happening

Ryzen 5800x, Gigabyte Aorus master x570, 32GB LPX 3600mhz @ cl14, 750 W PSU, Nvidia 3090. The commonality I'm seeing between other people on discord experiencing this seem to be Gigabyte Aorus boards (x570 or B550) and ryzen.

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fixitplease
Journeyman III

Re: Whea event 18 LKD_0x124_0_AuthenticAMD_PROCESSOR__UNKNOWN_IMAGE_AuthenticAMD.sys

I am having the same exact issue. I hadn't used my computer for a few weeks and it seems after some potential windows updates is when it started happening

Ryzen 5800x, Gigabyte Aorus master x570, 32GB LPX 3600mhz @ cl14, 750 W PSU, Nvidia 3090. The commonality I'm seeing between other people on discord experiencing this seem to be Gigabyte Aorus boards (x570 or B550) and ryzen.

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EFermi
Challenger

Re: Whea event 18 LKD_0x124_0_AuthenticAMD_PROCESSOR__UNKNOWN_IMAGE_AuthenticAMD.sys

Clock down your memory and FCLK (infinity fabric) to 1600MHz (3200DDR). See if the error persists. If it does, then RMA. 

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fordy86
Journeyman III

Re: Whea event 18 LKD_0x124_0_AuthenticAMD_PROCESSOR__UNKNOWN_IMAGE_AuthenticAMD.sys

I had the issue with my strix b450f and upgraded to a B550 and no improvement 

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fordy86
Journeyman III

Re: Whea event 18 LKD_0x124_0_AuthenticAMD_PROCESSOR__UNKNOWN_IMAGE_AuthenticAMD.sys

Il give this a go... but what will it do changing it from auto? 

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fixitplease
Journeyman III

Re: Whea event 18 LKD_0x124_0_AuthenticAMD_PROCESSOR__UNKNOWN_IMAGE_AuthenticAMD.sys

I did the same, set FLCK/IF to 1600 and ram to 3200. Even with fresh install it is doing the same thing. I bought my CPU in December, will AMD still RMA it? It ran stable for 3 months total. WHen I first received it I had whea logger issues like now, but ended up putting the exact ram voltages and timings in and it seemed to work. I've tried two different versions of windows 2004 and 20H2.

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flagrant99
Adept II

Re: Whea event 18 LKD_0x124_0_AuthenticAMD_PROCESSOR__UNKNOWN_IMAGE_AuthenticAMD.sys

auto could be lower for you. For me auto runs F-Clock and RAM @1067. I still get random reboots on my system though even @1067 so doubt it will help unless your auto is high which I doubt. only using DOCP or XMP does the ram run at higher rated speed. Using Ryzen master you can see what F-Clock and you ram are running at. 

My specs:

MOBO ASUS ROG Strix B550-I Mii ITX Mobo
CPU Ryzen 5 5600X Fabric Clock @1067 or @1600 doesn't matter.
RAM 2X16GB G Skill Trident Z Royal F4-3200C16-16GTRS
GPU XFX Radeon RX 570 4GB
SSD Samsung - 980 PRO 1TB PCIe 4.0 NVMe M2
AsusRyo CPU Water Cooler (CPU Temps Hit 55c max in prime 95)
PSU CORSAIR - RMx Series 850W

 

 

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future17
Journeyman III

Re: Whea event 18 LKD_0x124_0_AuthenticAMD_PROCESSOR__UNKNOWN_IMAGE_AuthenticAMD.sys

I also have this issue, have you fixed yours?

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TbouncerT
Journeyman III

Re: Whea event 18 LKD_0x124_0_AuthenticAMD_PROCESSOR__UNKNOWN_IMAGE_AuthenticAMD.sys

I am having what seems to be the same issue with a GIGABYTE X570 AORUS Master & AMD Ryzen 9 5900X. Have you solved it? I just set my FLCK to 1600MHz and I am just gonna have to wait and see if it happens again. Hopefully, I'll know soon so I can start the RMA ASAP.

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