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Adept I
Adept I

Urgent help - Crashes r5 3600 (WHEA-LOGGER 18)

Hello, 

My PC crashes very often (mostly when watching Youtube) and it really begins to annoy me.

My config:

Ryzen 5 3600

16gb 2666mhz hyperx 

256gb ssd m.2 nvme

r9 390 gaming 8g

Asrock b450 pro 4

 

ps: Sorry for my bad english I'm not a native english speaker.

7 Replies
Adept I
Adept I

Re: Urgent help - Crashes r5 3600 (WHEA-LOGGER 18)

Update: tonight it made randomly shut off and turn on but with artifacts, after rebooting it the artifacts were gone.

I really don't know what to do now. :(

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Journeyman III
Journeyman III

Re: Urgent help - Crashes r5 3600 (WHEA-LOGGER 18)

Попробуй поставить частоту и вольтаж в ручную, думаю никаких проблем не будет.
У меня такая же проблема была

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Adept I
Adept I

Re: Urgent help - Crashes r5 3600 (WHEA-LOGGER 18)

The problem is my pbo and cpb are already disabled ( the "auto-overclock" thing).

I tried to downgrade and to upgrade my bios but nothing change. 

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Adept II
Adept II

Re: Urgent help - Crashes r5 3600 (WHEA-LOGGER 18)

This is the very common WHEA reboot issue. Symptoms are WHEA errors in Windows event logger, and reboots with a black screen (no bluescreen) at idle or near-idle. Try a beta BIOS with AGESA 1.1.9.0, there are some indications this helps. I'm up to 2 days stable now with it.

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Adept I
Adept I

Re: Urgent help - Crashes r5 3600 (WHEA-LOGGER 18)

Hello, thanks for your help but I don't seem to find a agesa 1.1.9.0 for my motherboard (asrock b450 pro4) I don't know if it isn't for asrock or if I just can't find it.

 

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Adept I
Adept I

Re: Urgent help - Crashes r5 3600 (WHEA-LOGGER 18)

I don't have the WHEA-LOGGER 18 error anymore (now its kernel power 41 (63).

So it's not really better.

 

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Adept II
Adept II

Re: Urgent help - Crashes r5 3600 (WHEA-LOGGER 18)

If you can't get a BIOS with AGESA 1.1.9.0, disabling CPB and setting an all-core clock typically fixes it too. But you will lose some single-core performance.

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