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Processors

Ryzen Master does not start correctly

Good day, i have trouble with Ryzen Master (last version, win10, ryzen3900x). This program starts correctly only after 3-10 attempts (after pressing "Agree"). When fail, i see program window 1-2 sec and it close. Or i see window 5-10 sec with wrong CPU parameters (e.g. frequency 0) and it close. If i start program in Simple, i cant toggle in Advanced because same troubles. What can be wrong??

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2 Solutions
Matt_AMD
Community Manager

Try uninstalling Ryzen Master Tool (RMT) using this Microsoft tool.

Then try to reinstall RMT and see if that helps. 

View solution in original post

It looks like QT render problem. I have 1 application, it starts correctly only with "QMLSCENE_DEVICE"="softwarecontext"

I was add this parameter in Registry and got stable working in "Advanced View" but in "Basic View" i do not see anything!

**bleep**? I really need "Basic View".

View solution in original post

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6 Replies
Jamesp
Journeyman III

Are you running ryzen master on your primary monitor? I found when I had it on my 2nd screen it wouldn’t work properly. Try primary monitor if you have multi monitor.

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When it closes on its own. Just check if Windows has logged anything in the Event Viewer.

Run compatibility Troubleshooter and see if that makes any difference.

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On primary monitor. I think trouble in QT lib

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Matt_AMD
Community Manager

Try uninstalling Ryzen Master Tool (RMT) using this Microsoft tool.

Then try to reinstall RMT and see if that helps. 

yes, it works, but:

Now programm succefully starts in previous mode (Basic or Advanced) , but when toggle in another mode, it crash (window silently disappears).

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It looks like QT render problem. I have 1 application, it starts correctly only with "QMLSCENE_DEVICE"="softwarecontext"

I was add this parameter in Registry and got stable working in "Advanced View" but in "Basic View" i do not see anything!

**bleep**? I really need "Basic View".

0 Likes