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RMasterTrouble
Adept I

Ryzen Master does not start correctly

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Good day, i have trouble with Ryzen Master (last version, win10, ryzen3900x). This program starts correctly only after 3-10 attempts (after pressing "Agree"). When fail, i see program window 1-2 sec and it close. Or i see window 5-10 sec with wrong CPU parameters (e.g. frequency 0) and it close. If i start program in Simple, i cant toggle in Advanced because same troubles. What can be wrong??

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2 Solutions

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amdmatt
Community Manager
Community Manager

Re: Ryzen Master does not start correctly

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Try uninstalling Ryzen Master Tool (RMT) using this Microsoft tool.

Then try to reinstall RMT and see if that helps. 

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RMasterTrouble
Adept I

Re: Ryzen Master does not start correctly

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It looks like QT render problem. I have 1 application, it starts correctly only with "QMLSCENE_DEVICE"="softwarecontext"

I was add this parameter in Registry and got stable working in "Advanced View" but in "Basic View" i do not see anything!

**bleep**? I really need "Basic View".

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6 Replies
Jamesp
Journeyman III

Re: Ryzen Master does not start correctly

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Are you running ryzen master on your primary monitor? I found when I had it on my 2nd screen it wouldn’t work properly. Try primary monitor if you have multi monitor.

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pat_2004
Adept II

Re: Ryzen Master does not start correctly

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When it closes on its own. Just check if Windows has logged anything in the Event Viewer.

Run compatibility Troubleshooter and see if that makes any difference.

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amdmatt
Community Manager
Community Manager

Re: Ryzen Master does not start correctly

Jump to solution

Try uninstalling Ryzen Master Tool (RMT) using this Microsoft tool.

Then try to reinstall RMT and see if that helps. 

View solution in original post

RMasterTrouble
Adept I

Re: Ryzen Master does not start correctly

Jump to solution

It looks like QT render problem. I have 1 application, it starts correctly only with "QMLSCENE_DEVICE"="softwarecontext"

I was add this parameter in Registry and got stable working in "Advanced View" but in "Basic View" i do not see anything!

**bleep**? I really need "Basic View".

View solution in original post

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RMasterTrouble
Adept I

Re: Ryzen Master does not start correctly

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On primary monitor. I think trouble in QT lib

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RMasterTrouble
Adept I

Re: Ryzen Master does not start correctly

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yes, it works, but:

Now programm succefully starts in previous mode (Basic or Advanced) , but when toggle in another mode, it crash (window silently disappears).

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