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Journeyman III

Ryzen 7 3800XT Windows Freeze

 I have some problems. I recently bought a new Motherboard asrock 570 Phantom Gaming X,  AMD Ryzen 7 3800XT Processor, Corsair DDR4 Vengeance LPX 2x16GB 3200 Memory, Sapphire Nitro+ Radeon RX 580 8GD5,PCIe Videocard and Samsung 970 EVO 1T M2 SSD.

I run Window 10 Pro. Also i use x62 kraken watercooling.

After installing and updating windows 10, Updating bios and updating all drivers I noticed a few problems.

One) The device manager giving me a PS/2 mouse  which i don't have connected

Two) The system freeze after a few hours idle sometimes only the mouse still works other times i can start programs but the system refuse to shut down or restart. Or i can't open trashcan like right now on this moment. It's very strange i can use everything else. and after a restart things will work again for awile.   

After extensive communication with asrock we couldn't find the problem. 

They say the problem could be  the XT CPU or Driver/Winupdate failures

I use eset internet security and use no illigal software. I doubt its a virus or malware problem. 

My question could you look into this if the problems comes from the XT CPU/drivers etc.

and help me to find and solve this problem.

Kind regard

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