cancel
Showing results for 
Search instead for 
Did you mean: 

Processors

ethaniel
Journeyman III

Ryzen 7 2700x freezing on Windows 10

Hello,

My new AMD Ryzen 7 2700x is freezing on Windows 10 x64.

CPU: 2700x

MB: Biostart B350GTN (with latest bios - B35AK417.BSS AGESA Pinnacle PI 1.0.0.2a update)

RAM: Corsair Vengeance LPX 8GB 2400MHz DDR4 Non-ECC DIMM CL14 (2x4GB) Black (CMK8GX4M2A2400C14)

GPU: Nvidia Geforce GT 610

PSU: Plenty Superblack 3 550W (Dec 2016)

I've just finished installing Windows 10 on this new build and I've noticed that Windows hangs randomly. Sometimes during boot, sometimes a few minutes in.

I've read through the forums, tried disabling C-State in the BIOS, didn't help.

Any ideas?

0 Likes
37 Replies
misterj
Exemplar

Re: Ryzen 7 2700x freezing on Windows 10

ethaniel, you look way short on power.  I suggest 750 Watts.  Hopefully you can borrow one for testing.  Enjoy, John.

0 Likes
ethaniel
Journeyman III

Re: Ryzen 7 2700x freezing on Windows 10

I don't know if it makes a difference, but on some boots I manage to run Prime95 (the cpu stress test) on all 16 threads for 5-10 minutes. I'll try to borrow a 750w though.

0 Likes
misterj
Exemplar

Re: Ryzen 7 2700x freezing on Windows 10

Thanks, ethaniel.  Please see this thread.  Enjoy, John.

0 Likes
ethaniel
Journeyman III

Re: Ryzen 7 2700x freezing on Windows 10

PS Calculator shows 319w for me which means that my 550w PSU should be OK.

Screen Shot 2018-06-21 at 23.55.38.png

0 Likes
misterj
Exemplar

Re: Ryzen 7 2700x freezing on Windows 10

Thanks, ethaniel.  I hope you will still try to borrow a 750 and let us know if it corrects the problem.  Enjoy, John.

EDIT:  Is your memory on the Vendor MB Qualified List?

0 Likes
ethaniel
Journeyman III

Re: Ryzen 7 2700x freezing on Windows 10

My memory isn't on the qualified list. So I downloaded memtest86 v7.5, put it on a usb stick and booted from it.

48 tests ran for 2 hours with 0 errors. I guess this rules out the possibility of a RAM problem.

Looking for a 750w PSU to play with.

2018-06-22 04.17.34.jpg

0 Likes
misterj
Exemplar

Re: Ryzen 7 2700x freezing on Windows 10

Thanks, ethaniel.  I am no memory expert, but your's seems OK.  We await the 750 test.  Enjoy, John.

EDIT: Is the W10 install a fresh one and not a clone from another system?  If a clone, please do a fresh install and please ask if you need help.

0 Likes
losschris
Journeyman III

Re: Ryzen 7 2700x freezing on Windows 10

I had this same problem, I enabled wi!n 10 support and disabled c state in bios on my X470 msi gaming pro fixed it.

0 Likes
ethaniel
Journeyman III

Re: Ryzen 7 2700x freezing on Windows 10

losschris​ what's the "win10 support"? I heard about the "disable c-state", but not "win10 support".

0 Likes