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Processors

detrol2k
Journeyman III
‎03-27-2021 07:35 PM

Ryzen 5600x and MSI B550M Pro-VDX Wifi random restarts

So yeah, I've been having this issue for quite some time, swapping boards did not solve it however. 

Ryzen 5 5600x

MSI B550M Pro-VDX Wifi

16 Gb DDR4 HyperX Predator Black 3000Mhz

Seasonic M12II-620 EVO Edition Bronze, 620W

SSD NVME 256GB

Performance wise works really well, the restarts happen even when I am not stressing the CPU, for example when I tried to load Rust. 

Anyone got any advice please?

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13 Replies
kurdtnz
Adept III
‎03-28-2021 03:40 AM

Just to whittle out the obvious, all drivers and BIOS up to date?

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detrol2k
In response to kurdtnz
Journeyman III
‎03-28-2021 04:15 AM

Currently using 7C95v26 which is non-Beta. With the Beta one I've had the same issue.

Chipset drivers used from both MSI and AMD website, no difference. 

All drivers are up to date, manually installed etc.

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kurdtnz
Adept III
‎03-28-2021 03:41 AM

Sorry, also what GPU are you using?

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detrol2k
In response to kurdtnz
Journeyman III
‎03-28-2021 04:16 AM

Ah, my bad. It is a Sapphire RX 5700 XT Trixx. 

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xlox
Forerunner
‎03-28-2021 04:52 AM

that type of restart can be caused by ram , try not to use xmp to see if it helps ... make a "load default settings" in bios and check

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detrol2k
In response to xlox
Journeyman III
‎03-28-2021 04:53 AM

I have XMP disabled and even though the RAM is at 3000Mhz I let the system run it at 2400Mhz.

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xlox
In response to detrol2k
Forerunner
‎03-28-2021 05:08 AM

mmhmm ...... did you check every temperatures of your system?

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detrol2k
In response to xlox
Journeyman III
‎03-28-2021 05:20 AM

CPu never went past 70 degrees and GPU 80. If it was overheating it would restart during heavy loads only, but it restarts even when being on the desktop.

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xlox
In response to detrol2k
Forerunner
‎03-28-2021 05:25 AM

sorry can't see if your pc is well mounted, i don't know your level of knowledge as we can read anything from the most stupid to the most tricky problems ... , with cooler or thermal paste not correctly mounted it could overheat at ildle too ...

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detrol2k
In response to xlox
Journeyman III
‎03-28-2021 05:30 AM

I work in the IT Support field, assembled PC's since early 2005 without any issues so the quality of the build is not questionable. 

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xlox
In response to detrol2k
Forerunner
‎03-28-2021 05:26 AM

is your gpu connected with two separate power cables ?

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detrol2k
In response to xlox
Journeyman III
‎03-28-2021 05:31 AM

Yes, one PCIE cable per power slot, a lot of people recommended that for the 5700XT in the past.

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detrol2k
Journeyman III
‎04-05-2021 01:33 PM

Alright, an update.

I changed my PSU to a Corsair TX750M but got restarts once more, this time after each boot it tells me that wattman got restored due to an unexpected shutdown, indicated a video card crash. I switched my PCIE from 4 to 3 in BIOS, looks very stable so far. No performance lost.