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pat_2004
Adept II

Re: Ryzen 5 3600, what should be the normal idle temp with stock cooler?

AMD Tech support asked me to test the same CPU on another board.

If feasible, I suggest you check the processor with another motherboard or with single RAM stick and if the issue persists with other motherboard, I request you raise warranty service request in the following link, and they will assist you further.https://www.amd.com/en/support/kb/warranty-information/rma-form

Under current circumstances it was not that feasible.

As I mentioned earlier, in my case they asked me to RMA but never explicitly stated that 50 C or above is not normal. In your case they have stated so. Now that all other options are exhausted, you should look for RMA.

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vick
Adept I

Re: Ryzen 5 3600, what should be the normal idle temp with stock cooler?


@pat_2004 wrote:

AMD Tech support asked me to test the same CPU on another board.

If feasible, I suggest you check the processor with another motherboard or with single RAM stick and if the issue persists with other motherboard, I request you raise warranty service request in the following link, and they will assist you further.https://www.amd.com/en/support/kb/warranty-information/rma-form

Under current circumstances it was not that feasible.

As I mentioned earlier, in my case they asked me to RMA but never explicitly stated that 50 C or above is not normal. In your case they have stated so. Now that all other options are exhausted, you should look for RMA.


Yes, it seems they know perfectly many processors are bad or very low quality, giving very high temps, I'm worried, because if you read here and other sites, many people is having this problems with high temperatures in last Ryzen generations, and even in the new 5000.

At this time I'm convinced you are in a lottery 50/50 to get a good processor or a very bad one each time you try to buy one, and that is totally disappointing.

Even if they exchange this bad processor for a new one, probably I will get a bad one again.

This situation is becoming extremely annoying, I have lost more than 4 months without being able to use the computer, this is the 4th day since I opened the RMA request and simply NO response.

I'm about to throw this stupid CPU and the motherboard to the thrash and buy an Intel platform, even if I loose more than $300.

AMD never again.

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vick
Adept I

Re: Ryzen 5 3600, what should be the normal idle temp with stock cooler?


@mackbolan777 wrote:

Comparing a 3200G to a 3600 is apple's to orange's. So you conclusion is going to waste about 3-6 weeks to find out the temps are the same.


See this screen capture, I made this screen on February with a room temperature of 18°C:

R5-3600_High Idle Temp.jpg

 

Look how the processor is doing nothing for much more than one minute, some cores are in sleep mode, Open hardware monitor indicates a CPU usage of 0.5% (it seems the minimum Windows 10 can show is 1%), the GPU is idling at 38°C with the fans stopped...

Do you still thinking this is normal?

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pat_2004
Adept II

Re: Ryzen 5 3600, what should be the normal idle temp with stock cooler?

I have read the entire thread and it looks like you have 3 intake fans at front, but do you have any exhaust fans?

If not I suggest move one inlet fan to rear exhaust position and see if that makes any difference. 

My 3500X reaches 50C when pushed to 3.5Ghz thru Ryzen Master stress test and still remains at 1.1V. Otherwise now it idles at 41 - 42C. But if I set the exhaust fan to silent mode idle  goes to 45C and if I remove the exhaust fan it goes to 48.

So I believe at least in my setup exhaust fan has made some difference.

 

 

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vick
Adept I

Re: Ryzen 5 3600, what should be the normal idle temp with stock cooler?


@pat_2004 wrote:

I have read the entire thread and it looks like you have 3 intake fans at front, but do you have any exhaust fans?

If not I suggest move one inlet fan to rear exhaust position and see if that makes any difference. 

My 3500X reaches 50C when pushed to 3.5Ghz thru Ryzen Master stress test and still remains at 1.1V. Otherwise now it idles at 41 - 42C. But if I set the exhaust fan to silent mode idle  goes to 45C and if I remove the exhaust fan it goes to 48.

So I believe at least in my setup exhaust fan has made some difference.


This 3600 is reaching 62-65°C with Ryzen master stress test, obviously if you start at 50°C you will get high very temperatures on load...

I have tested with 1 exhaust 120mm fan, additionally to the 3 intake fans in the front, even with 4 fans running at more than 1000 RPM the variance in practically null, less than 1°C.

Even with the PC not in use, the case is full of dust now due to all the tests with all fans at very high speeds and the case always opened.

---------------

I have received an answer today about the RMA, but they are only asking for more personal data, like my full address... that I provided in the first message, and is for sure they will take another 4 days to write back.

I live in Mexico city, and of course, I opened the RMA in Spanish, and stated I'm in Mexico in the form you have to fill out, in order to see if they have offices here in my city, the response was in English, what about if I don't understand the English language?

The support is really BAD.

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elstaci
MVP

Re: Ryzen 5 3600, what should be the normal idle temp with stock cooler?

Just dropping a note about my experience with my first Ryzen PC after upgrading.

I have a Ryzen 7  3700X with a Max. Operating Temp of 95C like your processor has.

I didn't install the Wraith Prism that came with my Processor instead I installed a previous 3rd party CPU Cooler with a TDP of 150 Watts which is the Cooler Master Hyper212 EVO with two fans on the Heat sink.

BIOS is pretty much the same as factory defaults except for RAM Speed and disabling "Fast Start" and using CSM Mode. Which means I have PBO on Auto which is enabled.

At first I have two fans on the CPU Cooler that ran at a maximum of 1800-1900 RPM. At idle my processor temperature fluctuated constantly from low 40C to high 50C and stayed that way no matter how I used my computer except when I stressed test the processor.

Once i stress tested the processor using OCCT small packets it would overheat in seconds. So I replaced one of the CPU Fans with a High CFM fan of over 4000 RPM.

Now when I run the stress test on the processor using OCCT, the highest temperature it goes to is 72C and stay there with all 8 cores running at 100% load.

BUT my idle and normal working computer temperatures are the same. The processor's temps fluctuates anywhere from low 40C to high 50C. Never goes above 61C under heavy loads depending on how warm or cold my room temperature is.

At 78F room temperature, My processor doesn't go above 62C with OCCT Stress test but at 80-82F it goes to 72C.

But since my Processor's Maximum Operating Temperature is 95C I ignore those temps and just make sure the Temperatures doesn't go above 80-85C.  If it stays below 80-85C I don't worry about my processor temperatures since it is way below 95C no matter what the idle temps are.

I know I have many background programs running in my Windows OS so that would explain the large fluctuations in temperature while at idle. 

Now if your processor overheats when under stress then you have a problem that needs to be looked at. But if you are using a AIO Liquid CPU Cooler of at least 240MM Radiator it should keep your processor relatively cool. If it doesn't then I would look at your CPU Cooler or see if you have obstructed air flow in your computer case.

If I had a AIO Liquid CPU Cooler I would expect my temps to be much lower at idle during fluctuations.

NOTE: But that doesn't mean your processor is good. It could be defective. If AMD Warranty excepts your RMA that probably indicates that they probably want to check it to see if the temperature issue is due to a defective processor. Other have RMAed their processor with similar temperature issues and the replacement has run cool in comparison.

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