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vaas47
Journeyman III

Re: Ryzen 5 3600, Got BSoD

Hi mccharle,

I already update the chipset 2.04 again for the second time now and it seems it does the job.

No BSoD for 3 days, but today when i trying to configure my curve fan speed with gigabyte software SIV after done configuring boom BsoD again lol.

This time APC Index Mismatch, i guess it got to do with SIV software i guess?

Anyway here is the minidump:

https://drive.google.com/file/d/1zhWFZdnCF-pr59yZE-_PH9Kkzm-LdQjb/view?usp=sharing 

Thanks from before, cheers!

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hardcoregames_
Big Boss

Re: Ryzen 5 3600, Got BSoD

On my MSI X470 with the R5 3600 I was not able to enable UEFI or secure boot. 

Memory was also tricky let alone video cards.

Right now I have 2x8GB DDR4-2400 on that board that is stable.

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vaas47
Journeyman III

Re: Ryzen 5 3600, Got BSoD

Ouch... that was sucks.

In my case i think its more in chipset stability, because it just run fine in UEFI.

When entering windows and start to its thing from the first time it goes BSoD lol, it keeps going until i try update its chipset driver.

I got this issue for over 2 month, i was so desperate because the windows forum really sucks, the advisor always left the matter unsolved even i almost buy a new set of Cpu and MB.

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mccharle
Elite

Re: Ryzen 5 3600, Got BSoD

the link doesn't works.

I stay on my first idea, audio device driver issue. APC Index Mismatch sometimes is also a drivers issue, most of the time it's the realtek.

Uninstall all sound drivers, and install the latest from station-drivers.com, the "Realtek High Definition Audio (HDA) R2.8x (8924.1) WHQL".

I'm waiting for the good link to see your latest dump.

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hardcoregames_
Big Boss

Re: Ryzen 5 3600, Got BSoD

vaas47 wrote:

Ouch... that was sucks.

In my case i think its more in chipset stability, because it just run fine in UEFI.

When entering windows and start to its thing from the first time it goes BSoD lol, it keeps going until i try update its chipset driver.

I got this issue for over 2 month, i was so desperate because the windows forum really sucks, the advisor always left the matter unsolved even i almost buy a new set of Cpu and MB.

It has been a real nuisance with RAM and video cards to get working for a given AM4 motherboard.

AMD does not like my research. What gives with that I wonder.

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vaas47
Journeyman III

Re: Ryzen 5 3600, Got BSoD

I found the driver from Realtek website but the last update 2017 so im not sure it was the latest driver.

Here is the link

https://drive.google.com/open?id=1zhWFZdnCF-pr59yZE-_PH9Kkzm-LdQjb 

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mccharle
Elite

Re: Ryzen 5 3600, Got BSoD

Realtek website stop to publish new drivers since 2017. Now we need to check motherboard manufacturer but it's not all time up to date

The best solution is to download them from

station-drivers.com / drivers / realtek / audio / Realtek High Definiton Audio (HDA/UAD) / and select one of this option

  • / Drivers (UAD) / Gigabyte / Realtek HD Audio (UAD) Drivers Version R2.8x (8945.1) WHQL (Gigabyte)
  • or / Drivers (HDA) / Windows 7/8/8.1/10 & 20xx Server / Realtek High Definition Audio (HDA) R2.8x (8924.1) WHQL

On Gigabyte website it's an old audio drivers [6.0.8854.1].

Dump file :

SYMBOL_NAME:  nt!KiSystemServiceExitPico+1fe

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.18362.836

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  1fe

FAILURE_BUCKET_ID:  0x1_SysCallNum_1452_nt!KiSystemServiceExitPico

OS_VERSION:  10.0.18362.1

BUILDLAB_STR:  19h1_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {5053b3ec-082e-4f27-053a-1f0856c2c921}

ntkrnlmp.exe error...

Try,

In the search field located in the task bar, enter the command "mdsched" or search for "Windows Memory Diagnostics" to test Windows memory.

Select and restart, once on Memory Diagnostic Tools, press F1, select Extended, Cache select ON and press F10 to apply.

It's take a while but very useful.

Good luck

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vaas47
Journeyman III

Re: Ryzen 5 3600, Got BSoD

Hi,

I just done updating the latest realtek software plus the windows to ver. 1909, while doing it got couple of BSoD lol.

I also done running Windows Memory Diagnostics which it took about full 1 day to finish < bloody hell.

For now I'm gonna wait and using it daily basis to check if the system is balance.

Here is the minidump if you want to know:

minidump_17-05.rar - Google Drive 

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mccharle
Elite

Re: Ryzen 5 3600, Got BSoD

one dump have epfwwfp.sys crash, is one of ESET software’s system files. I have Eset since 10 years and never seen this crash. Try to uninstall it completely :

[KB2289] Uninstall ESET manually using the ESET uninstaller tool 

ntkrnlmp.exe crash on the overs two dumps.

Windows Memory Diagnostics ran for 1 day without any crash ?

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vaas47
Journeyman III

Re: Ryzen 5 3600, Got BSoD

yes it ran for 1 day without any crash

I got no BSoD from my last update (I'm very Happy) until now (Not so happy).

this time is SYSTEM SERVICE EXCEPTION

052520-8484-01.rar - Google Drive 

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