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mpw
Adept II

Re: Ryzen 5 1600 Microstutter

Still fighting it, my friend.

amdmatt
Community Manager
Community Manager

Re: Ryzen 5 1600 Microstutter

Have you ever considered the issue could be with your graphics card/drivers? It seems like you have changed everything else for something different, but the GPU/Driver combination remains the same, even though you swapped out for the same model but with more memory.

Can you try using an AMD GPU?

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mpw
Adept II

Re: Ryzen 5 1600 Microstutter

I have changed my graphics drivers several, several times.

I have used every driver between now and 2+ years ago. Using DDU in safe

mode during each installation.

I have had around 9+ months of this.

I have absolutely considered it to be the drivers, but there is no

significant proof that it is.

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amdmatt
Community Manager
Community Manager

Re: Ryzen 5 1600 Microstutter

What AMD graphics cards have you tried? Could you provide a DXDIAG with one inside the system please?

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szychmistrz
Adept II

Re: Ryzen 5 1600 Microstutter

Me to   

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mpw
Adept II

Re: Ryzen 5 1600 Microstutter

I am yet to try and AMD graphics card because I have already spent close to

£1,700 on trying to deal with this.

If AMD are comfortable sending me a known AMD card that I can leave a

deposit, to then return, for diagnostic purposes, I would be very happy to

do that. However, in this instance, if I have already tried throwing more

money at the problem and it hasn't solved the issue.

If this happened again, I have stuck with 2 graphics cards, and then I

would have lost £250-300.

Please reply to this shortly and I will provide you with the DXDIAG output.

I only have remote desktop access to my machine until this evening, and I

know that remote desktop affects the output of DXDIAG.

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amdmatt
Community Manager
Community Manager

Re: Ryzen 5 1600 Microstutter

It seems like you have already undertaken extensive troubleshooting and replaced and reinstalled just about everything on your system, but the only thing you have not tried is a different graphics card. Also noting the poster above who has the same issue, also have a NVidia GPU but with an Intel system.

Do you have a friend or relative with an AMD graphics card that you could borrow to at least try? Seems that is the only thing you have yet to try.

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mpw
Adept II

Re: Ryzen 5 1600 Microstutter

I do not.

If AMD are able to provide this service, then that helps.

The result is binary, it will either fix it or it wont.

If it fixes it, okay I stay with and AMD card. If it doesn't fix it (I've

read reports of AMD cards stuttering, too) then I have just blown £300 on

another component.

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amdmatt
Community Manager
Community Manager

Re: Ryzen 5 1600 Microstutter

Short of trying to use a non NVIdia GPU, i have no other suggestions based on what you have already tried/replaced.

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mpw
Adept II

Re: Ryzen 5 1600 Microstutter

And what would to suggest if I get an AMD card this weekend and the issue

persists?

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