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stunm
Journeyman III

RMA question: email says the cross shipment transaction has been completed

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Received an email with this info yesterday:

    This is to confirm receipt of your defective product which you shipped

    back to us as part of the Cross Ship Warranty Replacement.

    This completes this transaction and we thank you for your business.

I haven't had any dealings with AMD before when it comes to returns.  Does this mean they shipped out my replacement and I should expect an email?

My RMA # is 2000254247.

Thanks in advance

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amdmatt
Community Manager
Community Manager

Re: RMA question: email says the cross shipment transaction has been completed

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This means your replacement processor has been shipped. I will PM you the tracking number.

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amdmatt
Community Manager
Community Manager

Re: RMA question: email says the cross shipment transaction has been completed

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This means your replacement processor has been shipped. I will PM you the tracking number.

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