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Journeyman III
Journeyman III

Purchasing a Processor Without Warranty


I recently purchased a processor from Online Retailer.

From what I understand unfortunately I haven't covered by AMD Warranty.

There is a way I can get help from the support service if needed? If not, what is the best way to handle with a problem?

(If it happens in the future) 


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1 Reply
Esteemed Contributor III

Re: Purchasing a Processor Without Warranty

If the AMD Processor you purchased was an authentic AMD Retail Processor in a AMD Retail box and not OEM Processor it is covered by AMD Warranty for 3 years.

If you post your Processors Model and Part number I can tell you whether you have a regular Retail or OEM processor.

OEM Processors are covered by the Seller/Vendor Warranty and not by AMD Warranty.

NOTE: The Retail AMD Processor AMD Warranty starts as soon as the Vendor/Seller Warranty expires.

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